Deputy Contract Director - Healthcare Soft FM

Compass Group UK & Ireland; Greater London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading soft FM services provider in Greater London is seeking an experienced Deputy Contract Director to manage one of their largest healthcare contracts. This hands-on role requires a strong background in operational management within healthcare. The successful candidate will oversee service delivery and regulatory compliance while fostering relationships with NHS stakeholders. The position offers a competitive salary and career progression opportunities, making a real difference to patient and staff experiences in healthcare settings.

Benefits

Competitive salary and benefits package

Opportunities for career progression

Supportive work environment

Qualifications

• Proven experience in operational management within a healthcare soft FM environment.
• Strong leadership skills with the ability to inspire large, multidisciplinary teams.
• Knowledge of healthcare compliance, infection prevention, and NHS service requirements.

Responsibilities

• Support the operational delivery of cleaning, catering, and patient experience services.
• Lead, coach, and develop on-site teams for excellent performance.
• Ensure compliance with healthcare regulations and standards.

Skills

Operational management experience

Leadership skills

Knowledge of healthcare compliance

Budget management experience

Excellent communication skills

Job description

Job Introduction

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Deputy Contract Director - Healthcare Soft FM

Location: London
Salary: Competitive

About Medirest

Medirest, part of the Compass Group UK & Ireland, is the leading provider of soft FM services to healthcare settings, delivering catering, cleaning, patient experience, and facilities management solutions to NHS Trusts and private hospitals across the UK. We pride ourselves on creating environments where patients, staff, and visitors feel safe, cared for, and supported.

The Role

We are seeking an experienced Deputy Contract Director to join our leadership team in London, supporting the operational management of one of our largest healthcare contracts. This is a hands‑on role for a driven professional with a strong background in soft FM operational management within healthcare. You will work closely with the Contract Director to ensure the delivery of high-quality services, compliance with healthcare standards, and a focus on patient-centered outcomes.

Key Responsibilities

• Support the operational delivery of cleaning, catering, and patient experience services across the contract
• Lead, coach, and develop on-site teams to ensure excellent performance and staff engagement
• Ensure compliance with healthcare regulations, infection prevention standards, and Medirest policies
• Monitor operational and financial performance, driving efficiency and continuous improvement
• Foster strong relationships with NHS Trust stakeholders and internal teams
• Implement innovative solutions to enhance patient, staff, and visitor experience

About You

• Proven experience in operational management within a healthcare soft FM environment
• Strong leadership skills with the ability to inspire large, multidisciplinary teams
• Knowledge of healthcare compliance, infection prevention, and NHS service requirements
• Commercially minded with experience supporting contract performance and budget management
• Excellent communication and stakeholder management skills

Why Join Medirest?

• Competitive salary and benefits package
• Opportunity to work for the UK's leading healthcare soft FM provider
• Career progression within a supportive, high-performing organisation
• Make a real difference to patient experience and staff wellbeing

Join Medirest and be part of a team that sets the standard for healthcare soft FM services across the UK.