Depot Manager

AO.com; Luton; On-site; GBP 38,000 - 42,000; Full time

Job summary

A leading home appliances retailer in Luton is seeking a Depot Manager to oversee operational performance and lead a motivated team. This role involves managing budgets, ensuring compliance with regulations, and fostering a positive work environment. Candidates should possess excellent logistical knowledge and strong people management skills. The company offers a comprehensive benefits package including 33 holidays, pension contributions, and exclusive staff discounts.

Benefits

33 days holiday

At least 5% pension contribution

Healthcare Cashback Scheme

Exclusive Staff Discount

Enhanced parental packages

Paid charity days

Share-save Scheme

Qualifications

• Excellent logistical knowledge including transport legislation.
• Ability to challenge processes, identify inefficiencies, and implement changes.
• Understanding and ability to manage budgets effectively.

Responsibilities

• Lead a motivated workforce ensuring positive working environment.
• Monitor depot performance against key performance indicators.
• Ensure compliance with transport legislation and operational requirements.

Skills

Logistical knowledge

People management

Data interpretation

Budget management

Health and safety

Performance monitoring

Education

CPC qualification

Job description

Job Description

About The Role

Do you thrive on making things happen today—not tomorrow?

As a Depot Manager, you’ll be the driving force behind our Luton Depot’s success. Your mission is to deliver outstanding operational performance while empowering your team to make the right decisions—even when they’re not the easy ones.

You’ll set the standard for excellence by ensuring compliance with operational policies, transport legislation, health and safety, and people management. Your leadership will create a productive, positive environment where your team can excel.

Working closely with our District and Depot Management teams, you’ll play a key role in shaping a strong, sustainable future for our operations.

Key Remuneration and Conditions

• Salary: between £38,000.00 and £42,000.00 per annum
• Hours: Monday-Friday (37.5 hours per week)
• Job type: Full time / Permanent contract
• Location: Park Avenue Industrial Estate, Park Avenue, Luton, Bedfordshire, LU3 3BP

Here’s What You Can Expect To Be Doing

Leadership and Support

• Lead a motivated and engaged workforce, ensuring a positive working environment that drives success across all teams.
• Foster a fun and supportive culture, ensuring the wellbeing and development of all direct reports through coaching, support and encouragement.
• Manage self‑employed drivers, addressing any challenges, managing expectations and working closely with your Driver Account Manager.
• Execute HR procedures such as investigations, disciplinary meetings and performance management with fairness and consistency.

Operational Excellence

• Monitor and manage depot performance against agreed key performance indicators to ensure continuous improvement.
• Manage the depot’s budget, including cost management and ensuring cost‑effective delivery.
• Ensure the depot remains fully compliant with transport legislation and operational requirements.
• Maintain high operational efficiency through effective people management, setting clear performance expectations and ensuring the smooth execution of daily tasks.
• Provide daily and weekly reports to the District Manager.

A Few Things About You

• Excellent logistical knowledge including transport legislation.
• CPC is desirable but not essential.
• Understanding and ability to manage budgets effectively.
• Understand all relevant health and safety legislation.
• Ability to interpret and analyse data and produce management reports.
• Be able to challenge existing processes, identify inefficiencies and implement changes to continuously improve service delivery.
• Ensure your team consistently delivers a high level of service that meets customer expectations, ensuring long‑term satisfaction and loyalty.
• Be able to provide a fair and consistent approach to people management.
• Promote a culture where team members are supported, motivated and operate at full potential.

AO is for Everyone

When it comes to appliances and electricals, we’ve got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we’ve got those too). We’re known for helping our customers brilliantly – and it’s no different for AOers. We care about more than what’s on your CV, because together we can do extraordinary things.

Our Benefits

• 33 days holiday (including Bank Holidays)
• At least 5% contribution pension scheme
• Healthcare Cashback Scheme
• Exclusive Staff Discount
• Enhanced Maternity, Paternity and Adoption Packages
• Expression of wish service
• Make a difference days (x2 fully paid charity days a year)
• Share‑save Scheme

To see all our benefits and perks, visit our AO Benefits page.