DEPARTMENT MANAGER EDINBURGH

INDITEX; City of Edinburgh; On-site; GBP 125,000 - 150,000; Full time

Job summary

A major fashion retailer is looking for a General Manager to lead store operations in Edinburgh. The ideal candidate will have a strong background in commerciality, people management, and customer service. Responsibilities include driving sales, managing budgets, and ensuring top-notch customer service. This full-time position offers competitive salary, employee discounts, and various benefits including pension plans and development opportunities.

Benefits

Competitive Salary

Employee discount up to 25%

Auto-enrolment into pension plan

Monthly sales target incentives

28 days holiday allowance

Qualifications

• Track record of commerciality and people management.
• Ability to work in a fast-paced environment.
• Experience in customer service is essential.

Responsibilities

• Ensure order and replenishment are done timely and effectively.
• Drive marketing initiatives and sales performance.
• Uphold and drive customer service standards.

Skills

Commerciality

People management

Customer service

Attention to detail

Job description

Overview

NEW OPPORTUNITY AS GENERAL MANAGER AT STRADIVARIUS

Inditex is one of the largest retailers in the world, with 7 brands in the UK: Zara, Pull & Bear, Massimo Dutti, Bershka, Oysho, Stradivarius, and Zara Home. We have over 7,000 people who make up the Inditex UK & Ireland group.

What’s it like to work with us? We are proud to call ourselves Inditex and believe our brands are a special place to work. We celebrate diversity and welcome team members from all backgrounds. We look for people who bring new cultures, experiences and perspectives that drive the business forward and make this a vibrant company to be part of. We have a commitment to our people, with values centered on ‘putting people first’. Our 5 core values are: Show that you care, connect with your team, be fair and transparent, grant autonomy, and lead by example. These values sit at the heart of every role here at Inditex.

How we imagine you: We are seeking passionate people with attention to detail for a challenging yet rewarding career in fashion. You should have a track record of commerciality, people management and customer service, and be able to work in a fast-paced environment while multi-tasking between key responsibilities.

Responsibilities

• Commercial Capability: ensure order and replenishment are done timely and effectively; merchandise the store according to best sellers and current trends; keep the stockroom organized efficiently.
• Sales, Hours & Productivity: use commercial information and product knowledge to drive sales; drive marketing initiatives and sales performance; manage the store’s budgeted hours; design the rota to have the right people in the right place at the right time; meet budgeted productivity, and implement corrective actions when needed; stay aware of competitors and provide feedback to relevant parties.
• Stores Procedures and Cost Control: meet targets and ensure procedures are in place (Security and Shrinkage; Cash desk management; Administration management; Health and Safety); control stationery, cleaning, telephone, post, maintenance, uniforms and travel costs in line with budgets.
• Customer Service: uphold and drive the minimum customer service standards across the store.
• People Management Procedures: drive and monitor payroll and HR processes (ER processes, recruitment, learning & development); ensure inductions and training; manage succession plans and performance of relevant employees; coach as needed.
• Leadership Capability: act as a role model with clear, timely communication with Head Office, Product Managers, Brand Manager/HR Manager and store teams; develop people through feedback, performance reviews, and personal development plans; ensure effective inductions and training.

Location: In person

Qualifications and Requirements

Application questions: What are your salary expectations? Do you have the right to work in the UK?

Job Types: Full-time, Permanent

Benefits

• Competitive Salary
• Up to 25% employee discount across all brands
• Auto-enrolment into our pension plan
• Monthly sales target incentive scheme
• Employee of the Month programme
• Refer A Friend Bonus Scheme
• Access to Internal Development Platform
• 28 day holiday allowance

Additional Benefits

• Company pension
• Cycle to work scheme
• Employee discount
• Referral programme
• Sick pay
• Store discount

Schedule

• 8 hour shift
• Day shift
• Weekend availability

Application

• What are your salary expectations?
• Do you have the right to work in the UK?

Work Location: In person