Dental Receptionist Walthamstow (full-time)

The Dental Design Studio; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A busy dental practice in London is looking for a friendly full-time Receptionist to join their team. The role involves meeting patients, booking appointments, handling queries, and managing payments, necessitating excellent communication skills and a warm demeanor. With a requirement of at least one year of dental reception experience, this position offers a competitive salary based on experience. Ideal candidates must possess a strong ability to maintain patient confidentiality while supporting the smooth running of the practice.

Qualifications

• At least 1 year of previous experience in a dental reception setting.
• Applications from qualified dental nurses are also welcome.

Responsibilities

• Meeting and greeting patients, providing a great first impression
• Booking and amending appointments
• Answering patients’ queries by telephone and email
• Promoting the practice for new patients
• Handling payments
• Supporting the Practice Manager and clinical team

Skills

Excellent communication skills (verbal & written)

Good command of the English language

Organised and methodical

Self-motivated and confident

Calm under pressure

Trustworthy and reliable

Job description

About the role

We are seeking an enthusiastic and friendly full-time Receptionist to join our fantastic team at our busy Walthamstow practice.

The working pattern will be between 8:15 and 18:15 (with weekend cover required on occasions).

Our receptionists play a vital role in the day to day running of our practices, and therefore we are looking for someone who is highly motivated and is confident in delivering exceptional, first‑class customer service.

Our new receptionist must be able to create a warm, welcoming atmosphere and provide a positive, memorable experience for our patients.

At least 1 year of previous experience of working in a dental reception setting. Applications from qualified dental nurses are also welcome.

Skills & attributes

• Excellent communication skills (verbal & written)
• Good command of the English language
• Organised and methodical
• Self‑motivated and confident
• Able to work alone on reception, but also a team player
• Calm under pressure, trustworthy and reliable

Main responsibilities

• Meeting and greeting patients, providing a great first impression
• Booking and amending appointments
• Undertaking opening and closing procedures
• Answering patients’ queries by telephone and email as well as in person
• Promoting the practice for new patients
• Handling payments
• Accessing sensitive information whilst maintaining patient confidentiality at all times
• Supporting the Practice Manager and the clinical team with the smooth running of the practice

Competitive salary (dependent on experience) to be discussed at interview stage.

If you think this fantastic opportunity is for you, we would love to hear from you.

Please send your CV, along with a covering letter telling us why you are applying for this position and detailing the skills you will be bringing to the role.

https://www.thedentaldesignstudio.co.uk/

Job Type: Full‑time

Ability to commute/relocate: London E17 7DB: reliably commute or plan to relocate before starting work (required)

Experience: Dental Receptionist: 1 year (required)

Work authorisation: United Kingdom (required)

Work Location: In person