Dental Receptionist - Patient Care, Training & Benefits

Rodericks Dental; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A dental practice in Greater London is seeking a Receptionist who will serve as the first point of contact for patients. In this role, you will provide exceptional customer service, manage appointment diaries, and liaise with dental laboratories and patients about treatment options. The ideal candidate will possess strong communication skills, attention to detail, and a positive attitude. This position offers tiered salary based on experience along with comprehensive training and various benefits including retail discounts.

Benefits

Tiered salary based on experience

Retail discounts

Annual leave increases with service

Extra day off for birthday

Comprehensive training

Refer a friend scheme

Qualifications

• Ability to easily build rapport and provide high-level customer service.
• Passion for understanding treatment options in the dental sector.
• Comfortable working to practice KPIs.

Responsibilities

• Provide an exceptional patient journey both in person and over the phone.
• Manage diaries to ensure efficient scheduling.
• Complete relevant forms within specified timescales.

Skills

Customer service skills

Ability to build rapport

Attention to detail

IT skills

Team player

Resilience

Job description

A dental practice in Greater London is seeking a Receptionist who will serve as the first point of contact for patients. In this role, you will provide exceptional customer service, manage appointment diaries, and liaise with dental laboratories and patients about treatment options. The ideal candidate will possess strong communication skills, attention to detail, and a positive attitude. This position offers tiered salary based on experience along with comprehensive training and various benefits including retail discounts.