Overview
The apprenticeship in dental nursing is a 12-month government-funded course by City & Guilds, a Level 3 Extended Diploma. Alongside your learning, your job role within the practice will entail assisting dentists, sterilising & preparing equipment, reception duties and supporting patient experience. Provide efficient and reliable chair-side support to the dental surgery.
Responsibilities
- Reception, including answering the phone and greeting patients
- Dealing with patient queries
- Taking payments
- Booking appointments and follow-ups
- Sterilising and preparing equipment for dentists
- Recording and dealing with patient records
- Supporting patients\' wellbeing and dental experience
- Cleaning dental areas, including chairs
- Managing stock of equipment and supplies
- Provide chairside support to the operator during treatment
- Prepare records, images, equipment and materials for clinical assessment
- Process and manage dental radiographs and images
- Manage patient anxiety effectively and safely
- Monitor, support and reassure patients through effective communication and behavioural techniques
- Identify changes in the patient\'s oral health status and take appropriate action
- Provide patients/carers with comprehensive, personalised preventive advice and instruction
- Underpin all patient care with a preventive approach to contribute to long-term oral and general health
- Adopt an evidence-based approach to clinical practice
- Communicate effectively with patients, public, and colleagues using spoken, written and electronic means
- Maintain contemporaneous, complete and accurate patient records
- Respect and work with colleagues across dental and wider healthcare teams
- Demonstrate effective team working and professional responsibility
- Identify, assess and manage medical emergencies
- Identify relevant dental, oral, craniofacial, and general anatomy across diverse patient populations
- Explain safeguarding welfare systems for children and adults
- Obtain valid consent and record a patient history accurately
- Prepare, manage and decontaminate clinical environments and equipment according to guidelines
- Provide preventive advice and promote self-care to patients and carers
- Comply with clinical governance, health, safety requirements and best practice guidelines
- Raise concerns about health, behaviour or performance when appropriate
- Demonstrate cultural competence and respect for diversity
Qualifications
- GCSE in English (grade 4) and Maths (grade 4)
- Communication, organisation, customer care, problem solving, administrative, and team-working skills
- Non-judgemental, patient, and able to work as part of a team
Details
- Hours: Monday to Friday, 30 hours per week; shifts to be confirmed; some evening and weekend work may be required depending on the rota
- Start date: Friday 13 March 2026
- Duration: 1 year
- Salary: £11,778 for your first year, with potential increases depending on age and progression
- Location: dental surgery training site; training will take place at the dental surgery
- Apprenticeship standard: Dental Nurse (GDC 2023) Level 3
Progression
- With experience, progression options include roles such as team manager or dental practice manager
- Further training could lead to roles such as dental therapist, dental hygienist, or orthodontic therapist