Delivery Partner Performance & Commercial Lead

HelloFresh; City of Westminster; Hybrid; GBP 50,000 - 65,000; Full time

Job summary

A leading meal kit company is seeking a Delivery Partner Manager responsible for overseeing the performance of Delivery Service Partners. The role involves managing contracts, monitoring KPIs, and maintaining high delivery standards. The ideal candidate will have experience in logistics and strong stakeholder management skills. The position offers a hybrid working model, allowing flexibility to work from home and in the office. Benefits include gym membership, private medical insurance, and discounts on meal boxes.

Benefits

70% off meal boxes

Company pension scheme

Gym membership

Bupa private medical insurance

Electric vehicle scheme

Mental health support

Dog friendly office

Nursery support scheme

Cycle to work scheme

Group Life Assurance

Qualifications

• Strong experience in managing logistics/delivery suppliers, partners, or third-party service providers.
• Exposure to commercial or contract-led environments.
• Experience working in fast-paced, operationally complex settings.

Responsibilities

• Own the commercial relationship with assigned Delivery Service Partners.
• Monitor partner performance against service and cost KPIs.
• Support onboarding of new partners and scaling existing ones.

Skills

Managing logistics/delivery suppliers

Stakeholder management

Data analysis

Relationship-building

Compliance awareness

Job description

A leading meal kit company is seeking a Delivery Partner Manager responsible for overseeing the performance of Delivery Service Partners. The role involves managing contracts, monitoring KPIs, and maintaining high delivery standards. The ideal candidate will have experience in logistics and strong stakeholder management skills. The position offers a hybrid working model, allowing flexibility to work from home and in the office. Benefits include gym membership, private medical insurance, and discounts on meal boxes.