Delivery Optimisation Manager

BGL Group Ltd; Peterborough; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading financial services firm is seeking a Delivery Optimisation Manager to drive process improvements and manage delivery operations. This role focuses on creating robust operational processes while ensuring effective governance and performance metrics. The ideal candidate will possess strong communication and problem-solving skills, along with a solid understanding of Agile principles. Join our dynamic team in Peterborough and help enhance financial decision-making for millions.

Qualifications

• Strong analytical skills to translate business processes into efficient solutions.
• Ability to drive change across diverse teams and manage conflicts effectively.
• Experience in building delivery performance metrics and KPIs.

Responsibilities

• Provide structured support across a complex portfolio ensuring effective governance.
• Lead continuous improvement initiatives for operational tools and processes.
• Create and maintain high-quality delivery reporting for performance visibility.

Skills

Excellent communication skills

Problem-solving

Stakeholder management

Agile principles understanding

Systems-thinking mindset

Tools

Atlassian tools

Job description

Overview

So are we. Join Compare the Market and help make financial decision-making a breeze for millions. At Compare the Market, we're a purpose-driven business powered by tech and AI. We're building high-performing, results-driven teams with the skills, mindset, and ambition to deliver outcomes at pace. Every role here plays a part in driving our mission forward, and we create an environment where you can bring your authentic self, grow a truly characterful career, and see the direct impact of your work on the lives of our customers.

About the role

We are hiring for Delivery Optimisation Managers! These roles are responsible for driving process improvements and problem solving across internal operations, with a strong focus on delivery operations. Working across a broad range of teams, the role supports the planning, execution, and assurance of strategic delivery through effective operational processes and continuous improvement. We\'ve carved a meerkat-shaped niche and we're looking for ambitious, curious thinkers who thrive in a fast-moving, high-impact environment. If you love accountability, embrace challenge, and want to make a real difference, you\'ll fit right in.

What you\'ll be doing

• Provide structured support across a complex portfolio, ensuring governance, planning, and delivery controls are in place.
• Lead continuous improvement of operations tools, and ways of working to build delivery capability and consistency.
• Create and maintain high-quality delivery reporting and assurance, providing clear visibility of progress, risks, and performance.
• Partner with delivery leads to resolve resource gaps, prioritise demand, and align with emerging portfolio needs.
• Develop robust delivery performance metrics and KPIs to provide analysis and actionable insight to improve delivery performance.
• Develop and embed operational processes and governance frameworks to drive consistency, efficiency, and effective delivery control. Solid understanding of Agile principles and how Atlassian tools support.
• Excellent communication and stakeholder management skills, with the ability to drive change across diverse teams.
• Demonstrated ability to identify process gaps and implement improvements at scale.
• Ability to analyse business processes and translate them into solutions that drive efficiency and transparency.
• Confident problem solver with a systems-thinking mindset.
• Comfortable working with ambiguity and translating complex needs into practical solutions.
• Strategic thinker with the ability to align tools and processes to business goals.