Delivery Driver

Akzonobel; City of Westminster; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading paint and coatings company in the UK seeks a dedicated retail role to enhance customer experience. Responsibilities include engaging with customers, ensuring service quality, and managing deliveries. Ideal candidates should have customer service experience, a valid driving licence, and be able to work collaboratively. Benefits include a competitive salary, 25 days holiday, staff discounts, and a flexible benefits scheme.

Benefits

Competitive salary

25 days holiday excluding bank holidays

Income protection

Employee discount at Dulux Decorating Centre stores

Employee Assistance Programme

Employee life assurance

Company pension

Product discounts

Flexible benefits scheme including Gymflex, retail card, dental cover

Qualifications

• Proven experience in a customer service or retail role.
• Valid driving licence.
• Enjoys a collaborative working environment where supporting colleagues is key.
• Calm under pressure.

Responsibilities

• Play an active part in engagement planning and monthly store meetings.
• Ensure customers receive a warm welcome and informed conversation.
• Use client-service tools for consistent customer experience.
• Support the store's customer contact plan.
• Follow merchandising plans to restock the shop floor.
• Load the van and plan delivery routes.

Skills

Customer service experience

Valid driving licence

Collaborative working

Calm under pressure

Job description

You will play a key role in the success of your store by collaborating with in‑store colleagues and our UK Sales Team to provide a memorable customer experience to professionals and DIY enthusiasts. We expect you to use your people skills to help maximise the sales and market share of AkzoNobel products and accessories in your store. You will also carry out customer deliveries to homes and businesses.

Job Responsibilities

• Play an active part in engagement planning and monthly store meeting sessions.
• Ensure customers receive a warm welcome, an informed conversation and personalised proposal.
• Use our client‑service tools to ensure a consistent customer experience.
• Support your store's monthly customer contact plan.
• Follow the merchandising plan to restock the shop floor.
• Load the van and plan delivery routes.

Qualifications

• Proven experience in a customer service or retail role.
• Valid driving licence.
• Enjoys a collaborative working environment where supporting colleagues is key.
• Calm under pressure.

What Makes You Stand Out

• Excellent communication, customer‑service and interpersonal skills.
• Well organised with an eye for detail.
• Enjoys ongoing coaching and support to advance career and build skills.

Benefits

• Competitive salary, depending on experience.
• 25 days holiday excluding bank holidays.
• Income protection.
• Staff discount at Dulux Decorating Centre stores.
• Employee Assistance Programme.
• Employee life assurance.
• Company pension.
• Product discounts.
• Flexible benefits scheme including Gymflex, retail card, dental cover and more.

About the Company

Since 1792, we have been supplying the innovative paints and coatings that help colour people’s lives and protect what matters most. Our world‑class portfolio of brands—including Dulux, International, Sikkens and Interpon—is trusted by customers around the globe. We operate in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. As a pioneering and long‑established paints company, we are dedicated to providing sustainable solutions and preserving the best of what we have today while creating an even better tomorrow. Let us paint the future together. Dulux Decorating Centres is the UK’s largest paint and decorating merchant, with over 240 nationwide stores, recognised as a Top 100 Employer with Investors in People‑Gold accreditation.

Pay & Hours

Pay: £13.34 per hour (NW2 7JP). Hours: 30 hours per week (Monday to Friday, occasional Saturdays). Full‑time role available with 40 hours per week on an alternative schedule.