dedicated Administrator

McCarthy Stone; Borough of Runnymede; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading retirement community developer in the UK is seeking a reliable Administrator to support their Estates team. The role involves welcoming visitors, managing calls, and providing administration support. Candidates should possess a caring personality and excellent communication skills, with previous administrative experience being a plus but not essential. Full training will be provided, ensuring a positive impact on residents’ experiences.

Qualifications

• Experience in an administrative role is desirable but not essential.
• Ability to be considerate and patient in a busy office.
• Clear communication skills are required.

Responsibilities

• Welcome visitors to the Estate office and provide support.
• Manage incoming calls and enquiries.
• Produce letters and ensure accuracy.

Skills

Caring personality

Clear communication skills

Time management

Tools

Microsoft Office

Job description

Hours: 6 hours per week – shifts to be agreed with manager.

McCarthy Stone is the UK’s leading developer and manager of retirement communities, operating over 545 developments and supporting more than 24,200 residents. We are looking for a reliable Administrator to support our Estates team.

Responsibilities

• Welcoming visitors to the Estate office, ensuring the very best service is provided to colleagues, residents, residents’ families, and other visitors.
• Managing incoming calls and enquiries.
• Producing letters and other correspondence, where accuracy is key.
• Managing lunch bookings and ensuring these are passed to the Catering Manager.
• Arranging Domestic Assistance rota in conjunction with the Registered Estates Manager.
• Co‑ordinating and distributing our newsletter on a monthly basis and updating the bulletin board.
• Organising bookings of the Guest Suite and ensuring it is made ready for the next guests.
• Providing administration support to the Estates Manager.

Qualifications

• A caring, friendly personality who wants to make a difference for our residents.
• Previous experience in an administrative role or supporting customer service is desirable, but not essential – full training will be provided including induction and ongoing support.
• Ability to be considerate, patient, and professional, especially when in a busy office.
• Clear and confident communication skills and experience of using Microsoft Office.
• Hardworking, diligent nature and a good timekeeper.
• This role does not provide visa sponsorship.