Database Officer

RSK Group; Crewe; Hybrid; GBP 28,000 - 32,000; Part time

Job summary

A growing trade association is seeking a tech-savvy Database Officer. This part-time role (30 hours/week) focuses on managing the CRM/CMS, enhancing member experience, and supporting IT processes. Ideal candidates will have CRM experience, be data-driven problem solvers, and possess strong communication skills. This hybrid position offers flexibility, a supportive team environment, and additional benefits including holidays and bonuses.

Benefits

Hybrid working

Friendly, collaborative team

5 days holiday + bank holidays

Volunteering day

Annual staff day

Bonuses

Qualifications

• Experience managing CRM/CMS systems, preferably in membership or customer-focused environments.
• Detail-oriented with a strong understanding of data handling.
• Excellent communication and problem-solving skills.

Responsibilities

• Manage and improve the membership CRM/CMS.
• Support member onboarding and communications.
• Handle website updates and digital content.
• Ensure GDPR compliance and provide data insights.
• Offer first-line IT support.
• Assist with event bookings and payments.

Skills

CRM/CMS experience

Data confidence

Communication skills

Problem-solving

Tools

Xero

Ready Membership / Pixelate

Job description

Job Description

We’re hiring! Database Officer (Part-Time 30 Hours A Week)

UK/European Trade Association | Hybrid (Cheshire)

£28k‑£32k pro rata + great benefits

A growing trade association is looking for a tech‑savvy Database Officer to elevate digital operations, improve member experience, and support CRM/CMS development (Ready Membership).

What you’ll be doing

• Managing & improving the membership CRM/CMS
• Supporting onboarding, renewals & member communications
• Website updates & digital content
• Reporting, data insights & GDPR compliance
• First‑line IT support
• Supporting events, bookings & payments (Xero)
• Getting hands‑on with new AI‑driven digital tools

We’re looking for

• CRM/CMS experience (membership or customer‑focused backgrounds welcome)
• Data‑confident, detail‑driven, tech‑minded
• Great communicator & problem‑solver
• Ready Membership / Pixelate experience = bonus

Why join?

• Hybrid working
• Friendly, collaborative team
• Exciting digital roadmap for 2026
• 5 days holiday + bank holidays, volunteering day, annual staff day + bonuses

Interested? Get in touch to apply.