Data & Tech Account Manager

Publicis Groupe UK; City Of London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading global media agency in London is seeking a Technology professional to manage client relations and support technology deployment. The ideal candidate has agency experience, a strong grasp of digital media, and is skilled in client management. This role is hybrid, allowing for a balanced work environment and includes various benefits focused on well-being and family support.

Benefits

WORK YOUR WORLD opportunity

Reflection Days

HELP@HAND Benefits

Family friendly policies

Flexible working and birthday day off

Qualifications

• Experience within an agency or consultancy in client management.
• Good understanding of working with engineering and data science resources.
• Proven experience in navigating complex organizations.

Responsibilities

• Manage client-facing functions daily and support the Data & Tech Director.
• Build strong relationships with client teams.
• Support in deployment of Publicis proprietary technologies.
• Contribute to system design for custom technical solutions.

Skills

Client management

Understanding of technical solutions

Digital media landscape

Adtech and Martech experience

Digital media channels knowledge

Job description

BRAND: Publicis Media
Job Function: Technology
Location: London, United Kingdom
Experience Level: Intermediate
Workplace Type: Hybrid

Company description

With a history that dates back over 80 years,Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, P&O Ferries, Primark, Samsung, Stellantis, and Visa.

We place a huge focus on our People and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for three years in a row (2021, 2022 and 2023) and most excitingly, Media Week's Agency of the Year 2023!

Responsibilities

• Manage client-facing functions on a day-to-day basis, supporting the Data & Tech Director
• Build strong relationships with client teams including Digital Marketing, Media Strategy, Measurement, Martech etc.
• Rapidly gain an understanding of Publicis proprietary technologies and support in their deployment for the account
• Develop a deep understanding of existing setup, data infrastructure and challenges, scope needs and contribute to ideation and system design for new custom solutions, as well as sophisticated measurement and optimisation processes
• Supporting in identifying client needs and defining use cases, and contributed to system design for custom technical solutions at the cutting edge of digital media

Qualifications

• Experience, most likely within an agency or consultancy, of client management in digital media
• A good understanding of technical solutions, including experience working with engineering and data science resources
• A strong understanding of the digital media landscape, including experience working with various martech and adtech solutions and major digital ad platforms (Google, Meta etc.)
• A strong understanding of at least one digital media channels, (e.g. Search, Social, Programmatic) and previous exposure to several
• Proven experience navigating complex organisations and delivering impact

Additional information

Publicis Groupe has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer;

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
• HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment.

Full details of our benefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).