Data Product Manager, Product Analytics

NBCUniversal; Brentford; On-site; GBP 60,000 - 85,000; Full time

Job summary

NBCUniversal seeks a detail-oriented Data Product Manager to lead data-driven product decisions within the Decision Sciences team. This role requires collaboration with analytics and engineering teams to maintain accurate data sets that directly impact customer experiences worth over $200 million annually. Ideal candidates will have a strong background in data governance and analytics, with experience in agile environments.

Qualifications

• Experience as a Product or Data Engineering Manager overseeing clickstream data.
• Strong understanding of product instrumentation and tagging strategy.
• Comfortable in agile environments.

Responsibilities

• Work with product analytics and data engineering teams to define data requirements.
• Guide stakeholders through product analysis processes.
• Own design and enhancements of product analytics mart.

Skills

Detail-oriented

Clickstream data analysis

Data Governance

Data analytics

SQL

Problem-solving

Communication

Organizational skills

Education

Bachelor’s degree in Computer Science or Engineering

Tools

SQL

R

Python

Job description

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

Job Description

The Media Group at NBCU supports a powerhouse collection of consumer-first brands including Peacock, NBC, Bravo, NBC Sports, and NBCU International. With unequalled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We’re always looking for ways to innovate faster, accelerate our growth and consistently offer the very best in consumer experience. But most of all, we’re backed by a culture of respect. We embrace authenticity and inspire people to thrive.

NBCUniversal is looking for a detail-oriented Data Product Manager As a member of the Decision Sciences team, you will champion a Data-as-a-Product mindset. Bringing in-depth data understanding to the team, you will play a key role in owning, managing and supporting the data across the underlying systems and technology stack. The data in focus will be driven from the product experience across growth, acquisition, engagement, ads and churn experiences. This will allow the product analytics and experimentation and supporting data engineering teams to maintain accurate data sets, maintain data driven product decisions, and support an in house experimentation statistical engine. These data sets directly impact customer experience and are tied to business outcomes worth more than $200M of incremental value added per year.

The successful candidate will need to be agile delivery focused and have a broad data background across requirements, data engineering, data governance and clickstream analytics. Comfortable working with demanding stakeholders in a complex, fast paced environment.

Responsibilities include, but are not limited to:

• Work closely with the product analytics, experimentation and data engineering team; provide data expertise into the definition of data requirements through user stories to inform the scope and design of data needs, planning and being available for technical inquiries and support.
• Guide stakeholders through strategy, processes and create playbooks to support seamless product analysis (including experimentation).
• Own the design and enhancements of the product analytics mart which helps analyse and report on product analysis and experiment results in an automated manner.
• Work with the data teams to ensure data and metrics are accurate and reliable, maintain a roadmap of prioritized improvements to the data set and program manage crossfunctional projects.
• Act as the “data domain” expert across Decision Science and the wider D2C stakeholder community.
• Comfortable with utilising SQL and other tools to explore and deeply understand the data.
• Adopt and advocate for a data-as-a-product mindset while evangelizing the utilization of data and advanced analytics to inform critical business decisions
• Understand the product vision, both from a business and data perspective
• Work closely with a cross-functional delivery team, data architects, data analysts, product and project management teams to collaboratively defining roadmaps, requirements and solutions.
• Work with the Data Governance team to make sure the integrity and utilization of data adheres to NBCU’s data governance standards and processes, ensuring fitness of data elements

Qualifications

• Bachelor’s degree in the field of computer science or engineering, or focus on data/statistical analysis or equivalent experience highly desired.
• Experience working as a Product or Data Engineering Manager role overseeing clickstream/product data.
• Experience operating in a large, complex organisation and managing the demands of mulriple stakeholders.
• Detail and results oriented, able to write detailed specs and analyze data to justify product decisions, and apply key learnings.
• Strong understanding of clickstream data and product instrumentation/tagging strategy
• Ability to manipulate and analyse data using tools like SQL, R or Python.
• Excellent written and verbal communication skills. Ability to communicate and coordinate between teams.
• Excellent influencing and negotiation skills – ability to manage expectations.
• Strong problem-solving skills and ability to logically analyze complex requirements, data sets, processes and systems.
• Excellent organizational skills that will allow you to deal with uncertainty by creating structure and prioritizing effectively.
• Experience of working in an agile environment.

Desired Characteristics:

• Problem solving skills with experience collaborating with data scientists, engineers and analysts to derive insights for informed decision making.
• Passionate about data and evangelical about it’s role in driving better business decisions.
• Creative problem-solver; takes a high level of initiative, has a strong sense of personal accountability to follow-through at all times.
• Demonstrates organizational savvy by successfully navigating complex, highly matrixed and decentralized organization.
• Takes an informed and inspired view to deliver superior results by creating value and opportunity.
• Not afraid to challenge and comfortable expressing their opintions while also being receptive to the views of others.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [e-mail].