Data Centre Project Manager / Service readiness Manager

Radius; Essex; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading data centre management company in the United Kingdom is seeking a Data Centre Project Manager to oversee service delivery and project execution in a dynamic environment. The successful candidate will manage tasks related to Co-Lo and PWR activities while enhancing customer experience through effective operational strategies. This role involves mentoring teams and driving standards with contractors to achieve KPIs, aiming for a best-in-class data centre operation.

Responsibilities

• Manage day-to-day tasks for service delivery of Co-Lo and PWR activities.
• Align with Operational Excellence objectives for customer experience.
• Mentor and coach specialists to ensure delivery of services.

Job description

Job Description

Radius is seeking an experienced Data centre Project Manager / Readiness Service Implementation Manager with extensive experience of working within a Datacentre environment whether from a Datacentre or MSP.

This role is responsible for the day-to-day management of functional tasks relating to the successful and timely Service Delivery of Co-Lo and PWR activities, managing the delivery of all work orders and footprint activities to meet customer expectations to agreed SLA’s and enhance the overall customer experience through aligning with our Operational Excellence objectives for the ensuing year.

Fundamentally to focus in setting high standards and managing our range of contractors and suppliers to agreed KPI’s, adopting a best-in-class approach and driving the organisation towards a 5 Star datacentre.

To also work closely with the Service Installation Supervisor role, providing mentoring and coaching to the Specialist role ensuring that Specialist Services are being delivered to the front line, thus enabling the SDM CoLo Installations, to deliver against agreed KPI and RFS objectives.

Project Management

Identifies and manages resources needed for the planning, development and delivery of specified services, primarily rack and cage installations, secondarily providing support to the PWR team. Engages wi...