Data Centre Continuous Improvement Manager (Hybrid)

RG Setsquare; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading facilities management company in the United Kingdom is seeking a Continuous Improvement Manager to oversee operational and customer activities across multiple sites. The successful candidate will implement policies, manage mechanical and electrical systems, and ensure service excellence. This role demands strong leadership and experience in data centre operations, with the aim of achieving full compliance with customer SLAs and maintaining 100% uptime in critical facilities.

Qualifications

• Demonstrated ability to oversee operational and financial activities.
• Experience leading multi-disciplinary teams in a complex environment.
• Strong understanding of service excellence and customer relationships.

Responsibilities

• Oversee operational, financial, and customer activities across multiple sites.
• Ensure policies and procedures are implemented effectively.
• Manage mechanical/electrical operations and maintenance programs.
• Develop relationships with customers to promote service excellence.
• Execute all aspects of data centre operations for 100% uptime.

Skills

Strong leadership skills

Excellent communication

Knowledge of mechanical/electrical systems

Experience in data centre operations

Job description

My Client has an excellent opportunity for a Continuous Improvement Manager to join their company. The position will oversee all operational, financial and customer activities across multiple sites around the UK.

The encumbant should ensure that policies and procedures are being implemented in their property or portfolio and will ensure that all customer support, engineering and security groups are all performing to expected levels and provide leadership and oversight across these teams.

Oversee all processes for building systems and critical facilities equipment including fire / life safety, mechanical and electrical systems. Plan, implement, co-ordinate and supervise all mechanical / electrical operations, maintenance and energy management programs for a critical facilities environment.

Develop strong relationships with the customer and embed a culture of "Service Excellence" with internal and external customers.

Lifecycle Planning and assisting with projects to acheive PUE Reduction.

Execute all aspects of data centre operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data centre operation to achieve 100% uptime and 100% compliance with all customer SLAs.

Work with Asset Management and Property Manager in the planning, budgeting and control of operating and capital expenditures.

Ensure the Property Manager is supported in submitting all required...