Cyber Security Testing - Assistant Manager

Deloitte LLP; United Kingdom; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading consulting firm is seeking a Cyber Security Testing - Assistant Manager to enhance operational processes and manage client relationships in a hybrid working environment. The ideal candidate will hold a degree in computer science or cyber security and possess experience in risk management. Responsibilities include overseeing penetration testing requests and collaborating with diverse teams. This role offers opportunities to improve service efficiency and optimize customer interactions.

Qualifications

• Bachelor’s degree in computer science, cyber security, or equivalent education.
• Experience in a customer-focused role.
• Proven track record in risk management.
• Exposure to diverse cultures and effective collaboration.

Responsibilities

• Enhance operational processes for customer interactions.
• Manage customer feedback for service value.
• Oversee penetration testing requests and project management.
• Develop client account relationships with key stakeholders.
• Refine processes to improve service efficiency.
• Support development of testing engagement processes.
• Optimize deployments and recommend operational improvements.

Skills

Customer-facing skills

Risk management

Collaboration

Technical understanding

Education

Bachelor's degree in computer science or cyber security

Job description

Cyber Security Testing - Assistant Manager

Location: Birmingham, Bristol, Manchester, Reading, St Albans

Job Type: Permanent / FTC

Date Published: 28-Nov-2025

Hybrid Working: Based in one of our UK offices with hybrid working.

Responsibilities

• Provide insight and feedback into operational processes enhancement to improve customer and operational interactions.
• Drive regional customer feedback loops to inform service value propositions.
• Provide a customer facing contact point to support the delivery and project management of the Penetration testing service by executing daily customer penetration testing requests and overseeing requests.
• Take ownership of developing and deepening client account relationships with key leadership and operational functions.
• Continuously refine and enhance the approach for handling customer inquiries and requests related to penetration testing to drive enhancements and improvements for service efficiency.
• Collaborate with the Regional Penetration Testing Managers and team members to support the development and maintenance of testing engagement processes.
• Partner with development and engineering teams to optimize service deployments and recommend actions to improve operational efficiency and drive proactive planning for customers.
• Serve as a subject matter expert for member firms, addressing client inquiries regarding new penetration tests, remediation validations, and vulnerability report disclosures.
• Work closely with the Penetration Testing Lead and Regional Penetration Testing Manager to support the delivery of technical working groups and regular member firm touch points.
• Work with regional counterparts to develop a strong global approach to supporting our customers.

Qualifications

• Bachelor’s degree in computer science, cyber security, international cyber security, or equivalent education experience.
• Experience operating in an environment delivering to customers.
• Proven track record and experience in risk management – ability to convey technical risks to business managers and executives.
• Experience working with a variety of cultures across the globe and having the patience, understanding, and empathy to work collaboratively and effectively.
• Managing competing clients and varied business needs.
• Experience in penetration testing would be advantageous.

Preferred Certifications

• Professional security management certification desired in service management (e.g., ITIL Foundation) or equivalent.
• Project management or equivalent.
• Project development or equivalent.
• Information security certifications or equivalent.