Customs & Compliance Officer

Bennett and Game Recruitment LTD; City Of London; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A UK recruitment agency is seeking a Customs & Compliance Officer to manage customs and border compliance activities affecting ocean and road freight operations. Responsibilities include liaising with authorities, creating internal procedures, and supporting compliance systems. The role offers a salary of £35,000 - £45,000 DOE, with hybrid working options and opportunities for personal growth and training.

Benefits

Hybrid working option

Opportunities for personal growth

Training and career development

Qualifications

• Experience with customs declarations and border compliance.
• Familiarity with compliance reporting in logistics.

Responsibilities

• Manage customs and border compliance activities.
• Liaise with Port and Customs authorities.
• Create and deliver internal procedures and compliance reports.

Skills

Hands-on experience with import/export procedures

Fluent in English

Exposure to ocean freight

Experience liaising with customs authorities

Job description

Customs & Compliance Officer

Location: Essex

Salary: £35,000 - £45,000 DOE

Job Overview

Manage all customs and border compliance activities affecting ocean and road freight operations, ensuring smooth, efficient, and compliant cargo flow.

• Liaise with national and local Port and Customs authorities, and secure/maintain key authorisations such as AEO, Bonded Warehouse and Temporary Storage.
• Serve as the organisation's subject‑matter expert for customs matters, supporting both road and ocean teams across multiple sites.
• Create, update and deliver internal procedures, KPIs, compliance reports, and process documentation.
• Support and improve a wide range of operational and customs‑related IT systems.
• Investigate and resolve customs issues that could impact vessel schedules, port turnaround, or road freight timelines.
• Drive ongoing process improvement and contribute to operational efficiency across both transport modes.

Job Requirements

• Hands‑on experience with import/export procedures, customs declarations, and border compliance.
• Exposure to ocean freight, road transport, or port operations is highly desirable.
• Experience liaising with customs authorities, port authorities, or carriers.
• Familiarity with compliance reporting and operational processes in a fast‑paced logistics environment.
• Fluent in English; additional European languages are beneficial.

Salary & Benefits

• Salary: £35,000 - £45,000 DOE, with flexibility for strong candidates.
• Permanent, full‑time role in a high‑paced environment combining ocean and road logistics.
• Hybrid working option – up to 2 days per week from home.
• Strong opportunities for personal growth, training, and career development.