Customs Clearance Operator

CLARKSON PLC; Belfast; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global logistics company based in Belfast is seeking a Customs Clearance Specialist. The role involves preparing and submitting customs documentation, ensuring compliance with UK regulations, and providing customer service. The ideal candidate has at least 1 year of customs clearance experience and excellent communication skills. This position offers a dynamic working environment with opportunities for growth.

Qualifications

• 1+ years of experience in customs clearance or 2+ years in a similar logistics role.
• Customer service oriented with strong organizational skills.
• Excellent written and verbal communication skills.

Responsibilities

• Prepare and submit customs clearance documentation through CDS.
• Issue transit documents according to customs regulations.
• Collect and validate all documentation before delivery of cargo.

Skills

Customer service orientation

Excellent communication skills

Attention to detail

Problem-solving skills

Team collaboration

Job description

Division Overview

We're able to support clients globally with our comprehensive customs clearance capabilities. Whether a global blue-chip or a small independent, we keep business moving. Our expert team understand the regulations, helping our clients to avoid delays and extra costs when clearing goods.

What you’ll be doing

• Prepare, verify, and submit customs clearance documentation through CDS to ensure compliance with UK regulations.
• Issue transit documents in accordance with customs requirements.
• Collect and validate all necessary documentation before the release or delivery of cargo.
• Inform customers of any customs holds or delays affecting planned deliveries.
• Escalate any document-related customs clearance issues to the Customs Clearance Manager.
• Provide efficient customer service and expert guidance on customs procedures and regulations.
• Check goods classification against the UK Trade Tariff.
• Verify proofs of origin to support preferential trade agreements and duty relief claims.
• Ensure all customs clearance jobs are invoiced correctly and on time.
• Perform additional duties as required to support business operations.

What we’re looking for

We invite applications from candidates who can demonstrate:

• Drive and self-motivation, with the desire and commitment to succeed, deliver excellence and make positive change;
• Relationship building, with excellent interpersonal skills and the ability to quickly build rapport;
• Collaboration, able to work well with others across diverse backgrounds to share information, develop skills, and deliver results;
• Resilience with the ability to persist and adapt;
• Smart problem-solving and analytical abilities, with a curious and inquisitive mind, and an openness to new ideas;
• Professional integrity and a respect for company values.

Other requirements

• 1+ years of experience in a customs clearance or 2+ years in similar logistics role required
• Customer service oriented
• Excellent communication skills, both written and verbal
• Conscientious, with strong attention to detail and accuracy
• High level of integrity and commitment
• Self-starter who is highly organised
• Able to use own initiative and prioritise
• Team player with a willing and flexible approach to work
• Able to learn quickly and multi-task
• Able to work well under pressure and meet deadlines
• Positive and enthusiastic, with a can-do attitude