Customer Team Member - Flexible Shifts & 31 Days Holiday

Co-op Group; Macclesfield; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading retail organization in Macclesfield is looking for a Customer Team Member to provide excellent customer service and support store operations. The position offers part-time hours with varied shifts, including mornings and evenings, and includes generous benefits such as a pension plan, 31 days of holiday, and discounts on products. Full training is provided, and the role is focused on building relationships with customers and colleagues while ensuring a safe and compliant store environment.

Benefits

30% discount on Co-op products

Pension scheme with employer contributions

Full, paid training

31 days of holiday

Virtual healthcare services

Employee assistance service

Cycle-to-work scheme

Qualifications

• A genuine care for the needs of customers and members.
• Great people skills to build positive relationships with customers and colleagues.
• A positive approach to change and problem solving.
• The flexibility to work a range of different shifts.

Responsibilities

• Deliver friendly and thoughtful service to customers.
• Support store colleagues to enhance the shopping experience.
• Ensure store safety and compliance with regulations.
• Introduce new products and adapt to changes.
• Engage with the local community through events.

Skills

Customer care

People skills

Flexibility

Problem solving

Job description

A leading retail organization in Macclesfield is looking for a Customer Team Member to provide excellent customer service and support store operations. The position offers part-time hours with varied shifts, including mornings and evenings, and includes generous benefits such as a pension plan, 31 days of holiday, and discounts on products. Full training is provided, and the role is focused on building relationships with customers and colleagues while ensuring a safe and compliant store environment.