Customer Team Member

Co-op; Truro; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading grocery retailer in Truro is seeking a Customer Team Member to provide excellent customer service and support tasks within the store. The role offers part-time work with 16 hours per week and opportunities for overtime. You will enjoy benefits such as 31 days of holiday and a pension plan. Join a friendly team committed to fair service and community support.

Benefits

31 days holiday

Pension with up to 10% contribution

30% discount on Co-op products

Access to virtual healthcare services

Qualifications

• Ability to provide great customer service.
• Effective communication skills.
• Flexibility to work shifts, including evenings and weekends.

Responsibilities

• Provide service at the tills and shop floor.
• Re-stock shelves and clean up spillages.
• Support customers with inquiries.

Job description

Overview

Customer Team Member Location: The Co-operative Food, 26 Boscawn Street, Truro, TR1 2QQ

Pay: £12.60 per hour

Contract: 16 hours per week + regular overtime, permanent, part time

Working pattern: 4 shifts per week, includes 2 evenings per week, and 2 varied shifts including weekday and weekend availability. Full, paid training provided

You can apply for this role using your mobile device (no CV needed!)

We’re looking for Customer Team Members to join our team at Co-op.

When you join Co-op, you’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.

As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.

At Co-op, we do things a different way. For over 175 years we’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.

What you'll do