Customer Team Leader: Inspire & Lead Store Team

Co-op; Macclesfield; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retail cooperative in Macclesfield is seeking a Customer Team Leader to provide excellent customer service and lead the team. This part-time role includes varied shifts and responsibilities such as coaching team members and managing store operations. The ideal candidate will be passionate about customer care and possess strong leadership and organizational skills. Comprehensive paid training and competitive benefits are provided.

Benefits

36 days holiday

10% pension contribution

30% discount on Co-op products

Access to virtual healthcare services

Wagestream for pay access

Qualifications

• Must be 18 or over to authorise age-related sales.
• Ability to manage and lead store operations.
• Genuine care for customer needs.

Responsibilities

• Provide friendly and thoughtful service to customers.
• Develop team capabilities through coaching and training.
• Ensure store safety and operational effectiveness.
• Manage stock accuracy and implement changes in the store.

Skills

Customer service skills

Leadership abilities

Organizational skills

Problem-solving skills

Flexibility

Job description

A leading retail cooperative in Macclesfield is seeking a Customer Team Leader to provide excellent customer service and lead the team. This part-time role includes varied shifts and responsibilities such as coaching team members and managing store operations. The ideal candidate will be passionate about customer care and possess strong leadership and organizational skills. Comprehensive paid training and competitive benefits are provided.