Customer Team Leader – Flexible Shifts & 36 Days Holiday

Co-op; Wetherby; On-site; GBP 80,000 - 100,000; Part time

Job summary

A local retail cooperative in Wetherby is searching for a Customer Team Leader who will be responsible for leading the store team and ensuring excellent customer service. You will also manage various HR processes and maintain store safety. The ideal candidate will possess strong people skills, the ability to work flexible shifts, and a genuine care for customer needs. This role offers competitive pay and significant employee benefits.

Benefits

36 days holiday

10% Co-op contribution pension

30% discount on Co-op products

Virtual healthcare services

Qualifications

• Genuine care for the needs of customers and members.
• Ability to support your team while also working on the shop floor.
• Great people skills to build positive relationships.

Responsibilities

• Provide friendly and thoughtful service to customers.
• Develop team capabilities through coaching and training.
• Manage store safety and operational compliance.
• Build relationships within the local community.

Skills

Customer service

Team leadership

Organizational skills

Problem-solving

Flexibility

Job description

A local retail cooperative in Wetherby is searching for a Customer Team Leader who will be responsible for leading the store team and ensuring excellent customer service. You will also manage various HR processes and maintain store safety. The ideal candidate will possess strong people skills, the ability to work flexible shifts, and a genuine care for customer needs. This role offers competitive pay and significant employee benefits.