Customer Team Leader

Co-op Careers; West Clandon; On-site; GBP 80,000 - 100,000; Part time

Job summary

A prominent retail chain in the United Kingdom is seeking a Customer Team Leader to join their West Clandon location. This part-time role, offering £13.99 per hour, involves leading a dedicated team to ensure excellent customer service. Benefits include 36 days holiday, a pension plan with up to 10% contribution, access to virtual healthcare services, and a 30% discount on store products. Flexible shifts and full training provided.

Benefits

36 days holiday

Pension with up to 10% Co-op contribution

Access to virtual healthcare services

30% discount on all Co-op products

Qualifications

• You must be aged 18 or over to be a customer team leader as you’ll need to authorise age-related sales.
• Ability to coach and supervise Customer Team Members.
• Strong customer service skills.

Responsibilities

• Help lead the store team.
• Coach and supervise Customer Team Members.
• Deputize for the Store Manager.

Job description

Closing date

22-12-2025

Job Title

Customer Team Leader

Location

15 Victoria Road, Reading, RG7 3SH

Pay

£13.99 per hour

Contract

22.5 hours per week + regular overtime; permanent contract; part time

Working pattern

Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends; to be discussed at interview

Full, paid training provided

You can now apply for this role using your mobile device (no CV needed!)

You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.

We’re looking for Customer Team Leaders to join our team at Co-op.

When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.

As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performi...