Customer Team Leader

Co-op Careers; Pavenham; On-site; GBP 80,000 - 100,000; Part time

Job summary

A well-known retail chain is seeking a Customer Team Leader for its location in Pavenham, UK. This part-time role involves coaching and supervising a team while ensuring exceptional customer service. The ideal candidate will enjoy varied shifts, receive full training, and benefit from generous perks including 36 days holiday and a 30% discount on store products. This is an excellent opportunity to grow your career with dedicated support in a collaborative environment.

Benefits

36 days holiday

Pension with up to 10% Co-op contribution

Access to virtual healthcare services

30% discount on all Co-op products

Qualifications

• Must be 18 or over to authorise age-related sales.
• Experience in customer service and team leadership is preferred.
• Ability to work varied shifts including early mornings and late evenings.

Responsibilities

• Lead and supervise the store team.
• Deliver excellent customer service.
• Coach and support Customer Team Members.

Skills

Leadership skills

Customer service

Team coaching

Job description

Closing date: 25-12-2025

Customer Team Leader

Location: 78-80 Wigmore Lane , Luton, LU2 8AB

Pay: £13.99 per hour

Contract: 15 hours per week + regular overtime, permanent contract, part time

Working pattern: varied shifts including early mornings (6am opening), afternoons, late evenings (10.30pm closing) and weekends, to be discussed at interview

Full, paid training provided

You can now apply for this role using your mobile device (no CV needed!)

You must be aged 18 or over to be a customer team leader at Co‑op, as you’ll need to authorise age‑related sales.

We’re looking for Customer Team Leaders to join our team at Co‑op.

When you join Co‑op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co‑op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co‑op products in our stores.

As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing…