Customer Team Leader

Co-op Careers; Haughton Green; On-site; GBP 80,000 - 100,000; Part time

Job summary

A retail cooperative is seeking a dedicated Customer Team Leader to join their team in Haughton Green, England. This part-time position offers £13.99 per hour with a permanent contract and opportunities for overtime. The role involves leading and coaching customer team members, while providing excellent service to customers. Benefits include 36 days holiday, a pension scheme with up to 10% contribution, access to virtual healthcare, and a 30% discount on all products. Training is fully provided.

Benefits

36 days holiday

Pension with up to 10% contribution

Access to virtual healthcare

30% discount on Co-op products

Qualifications

• Must be aged 18 or over to authorise age-related sales.
• Dedicated to customer service and team leadership.
• Ability to coach and supervise team members.

Responsibilities

• Help lead the store team and supervise Customer Team Members.
• Deliver great customer service.
• Deputise for the Store Manager.

Job description

Closing date : 31-12-2025

Customer Team Leader

Location : 89-95 Highfield Road Rastrick, Brighouse, HD6 3JA

Pay : £13.99 per hour

Contract : 16 hours per week + regular overtime, permanent contract, part time

Working pattern : varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview

Full, paid training provided

You can now apply for this role using your mobile device (no CV needed!)

You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.

We’re looking for Customer Team Leaders to join our team at Co-op.

When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.

As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service ...