Customer Support Specialist with Danish - Sofia, Bulgaria

Velenosi&Meredith; City Of London; On-site; GBP 26,000 - 35,000; Full time

Job summary

An international company is looking for a Customer Support Specialist fluent in Danish and with strong English skills to join their team in Sofia, Bulgaria. Responsibilities include assisting customers via various channels, resolving inquiries, and documenting interactions. The position offers a €5000 welcome bonus and full relocation support. Join a supportive and diverse team focused on professional growth.

Benefits

€5000 Welcome Bonus

Full relocation package

Paid training

Modern office environment

Clear development paths

Qualifications

• Fluency in Danish (C2/native) is required.
• B2+ level in English is necessary.

Responsibilities

• Assist customers via chat, email, or phone in a helpful manner.
• Resolve inquiries related to products and accounts.
• Document customer interactions accurately.

Skills

Fluent Danish

Strong English skills

Job description

Overview

We're Hiring: Customer Support Specialist with Danish - Sofia, Bulgaria (on-site)

Do you speak Danish fluently and have strong English skills? Are you dedicated to helping users with their questions and providing high-quality support? Join our international team in Sofia, where you'll deliver outstanding customer service while growing your career in a dynamic, tech-driven environment.

Location: Sofia, Bulgaria (On-site)
EU Passport required
Languages: Danish (C2/native) + English (B2+)
Contract Type: Full-time
Schedule: Monday-Friday, 10:00-19:00
Welcome Bonus: 5000 EUR (paid upon joining)
Relocation support provided if you're moving from abroad

What You'll Be Doing

• Assist customers via chat, email, or phone in a helpful and friendly manner
• Resolve inquiries related to products, accounts, orders, or general support
• Document customer interactions accurately in internal systems
• Collaborate with other departments to find quick and effective solutions
• Ensure customer satisfaction through professional and timely responses

What We Offer

• 5000 EUR Welcome Bonus to kickstart your new journey in Bulgaria
• Full relocation package (travel + temporary accommodation)
• Paid training and structured onboarding process
• Multicultural, collaborative team in the heart of Sofia
• Modern office environment with supportive leadership
• Clear development paths for growth within customer experience and operations

Join a team that values your language skills, supports your career, and rewards your talent.

Apply now and take your next big step in Sofia!

Contact: [e-mail]