Customer Support Specialist — Part-Time with Growth Path

Lloyds Banking Group; Greater Lincolnshire; On-site; GBP 20,000 - 21,000; Part time

Job summary

A leading banking institution is seeking a Customer Support professional to provide face-to-face service in Grimsby, Scunthorpe, and Brigg. This part-time role of 28 hours a week offers opportunities for skill development and career progression. Ideal candidates will have strong interpersonal skills and a passion for helping customers with their financial needs, and can expect a supportive and inclusive work environment.

Benefits

Generous pension contribution

Annual performance-related bonus

Private medical benefit with BUPA

Discounted shopping

22 days' holiday plus bank holidays

Wellbeing initiatives and parental leave policies

Qualifications

• Ability to build relationships with customers.
• Passion for helping people with financial queries.
• Commitment to delivering exceptional customer service.

Responsibilities

• Provide face-to-face customer support in branches.
• Assist customers over the phone from home.
• Learn and develop within a team-focused environment.

Skills

Interpersonal skills

Empathy

Team collaboration

Job description

A leading banking institution is seeking a Customer Support professional to provide face-to-face service in Grimsby, Scunthorpe, and Brigg. This part-time role of 28 hours a week offers opportunities for skill development and career progression. Ideal candidates will have strong interpersonal skills and a passion for helping customers with their financial needs, and can expect a supportive and inclusive work environment.