Customer Support Specialist - Part-Time with Career Growth

Lloyds Banking Group; England; On-site; GBP 20,000 - 21,000; Part time

Job summary

A major UK bank is seeking a Customer Support representative to provide face-to-face assistance and deliver outstanding customer service. This part-time role requires passionate individuals who can build relationships and show empathy towards customers' financial needs. Candidates will benefit from a skill progression framework, providing paths to career growth. The position offers a starting salary of £20,000, increasing to £20,600 after six months, with further advancement opportunities into various departments.

Benefits

Generous pension contribution

Annual performance-related bonus

Private medical benefit with BUPA

Discounted shopping benefits

22 days' holiday plus bank holidays

Qualifications

• No previous financial services experience required.
• Ability to quickly build relationships with customers.
• Commitment to customer service and team collaboration.

Responsibilities

• Provide face-to-face support to customers.
• Help customers over the phone and across various channels.
• Master new skills and deal with complex customer needs.

Skills

Relationship building

Empathy

Collaboration

Job description

A major UK bank is seeking a Customer Support representative to provide face-to-face assistance and deliver outstanding customer service. This part-time role requires passionate individuals who can build relationships and show empathy towards customers' financial needs. Candidates will benefit from a skill progression framework, providing paths to career growth. The position offers a starting salary of £20,000, increasing to £20,600 after six months, with further advancement opportunities into various departments.