Customer Solutions Design Lead - Networks & CX

BT Group; Birmingham; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading telecommunications provider is looking for a Customer Solutions Design Specialist to design solutions tailored for external customers. The role involves leading design projects, contributing to technical discussions, and ensuring solutions align with customer needs. Candidates should have expertise in Cisco WAN/LAN and commercial discussions. The position offers a flexible working model and numerous benefits including an annual bonus and professional development opportunities.

Benefits

10% on target annual bonus

BT Pension scheme with minimum 5% contribution

World-class training and development opportunities

Discounted broadband and mobile package

Qualifications

• Possess expert knowledge of overall design.
• Experience with design and implementation of Cisco WAN/LAN.
• Experience leading commercial discussions across the customer journey.

Responsibilities

• Lead design projects and deliver overall design.
• Contribute to technical discussions and improve design principles.
• Design and/or assure solutions incorporating multiple BT and 3rd-party products.

Skills

Expert knowledge of design

Cisco WAN/LAN implementation

Experience with CCNP R&S

Leadership in commercial discussions

Job description

A leading telecommunications provider is looking for a Customer Solutions Design Specialist to design solutions tailored for external customers. The role involves leading design projects, contributing to technical discussions, and ensuring solutions align with customer needs. Candidates should have expertise in Cisco WAN/LAN and commercial discussions. The position offers a flexible working model and numerous benefits including an annual bonus and professional development opportunities.