Customer Services & Admin Coordinator (Onsite Parking)

Brook Street; Cardiff; On-site; GBP 20,000 - 25,000; Full time

Job summary

A customer service company in Cardiff is seeking a Customer Services Administrator to provide essential administrative and service support. You will process orders, handle inquiries, and ensure excellent communication, contributing to smooth operations. The ideal candidate will have strong Microsoft Office skills and a commitment to outstanding customer service. This office-based role includes various administrative duties and fosters a positive team environment.

Qualifications

• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent written and verbal communication skills with a customer service background.
• A high level of organisation and accuracy with great attention to detail.

Responsibilities

• Process and manage customer sales orders efficiently.
• Prepare quotations, handle requests, and arrange collections for warranties and returns.
• Respond to customer queries via phone and email.

Skills

Proficiency in Microsoft Office Suite

Excellent written and verbal communication

Organisational skills

Ability to multitask

Attention to detail

Proactive attitude

Job description

A customer service company in Cardiff is seeking a Customer Services Administrator to provide essential administrative and service support. You will process orders, handle inquiries, and ensure excellent communication, contributing to smooth operations. The ideal candidate will have strong Microsoft Office skills and a commitment to outstanding customer service. This office-based role includes various administrative duties and fosters a positive team environment.