Customer Services

Artemis Talent Solutions Ltd; Gateshead; Hybrid; GBP 24,000; Full time

Job summary

A local packaging company in Gateshead seeks a Trainee Account Coordinator. The role involves supporting Account Managers and engaging with customers. Desired candidates should possess strong people skills and be organized. Full training will be provided in a friendly, supportive environment. This position offers flexible WFH options and perks like casual dress and company socials.

Benefits

Casual dress

Company events and socials

Decent pension

Staff discounts

Free on-site parking

Health and wellbeing resources

Great transport links

Flexible WFH options

Qualifications

• Mint attitude and love for working with people.
• Confident communicator, in writing and speaking.
• Ability to juggle multiple tasks efficiently.
• Keen to learn and take on challenges.
• Tech know-how for basic tools.

Responsibilities

• Assist Account Managers in keeping customers happy.
• Support with orders, timelines, and details.
• Communicate with design and production teams.
• Keep customers informed.
• Participate in team discussions and idea sessions.
• Identify ways to improve processes.

Skills

People skills

Communication skills

Organizational skills

Tech-savviness

Enthusiasm

Tools

Outlook

Excel

Job description

Overview

Job Title: Trainee Account Coordinator
Location: Gateshead
Salary: £24,000 per year
Type: Full-time, Monday to Friday (1 day WFH)

Join a friendly, family-feel business based in the heart of the North East, making packaging that stands out in the shops. Whether it's cereal boxes or drinks carriers, their work's already on shelves up and down the country. They are big on teamwork, love a bit of banter, and believe work should be somewhere you enjoy being (with a cuppa in hand, obviously).

Day-to-Day Youor Be

• Giving the Account Managers a hand keeping customers happy
• Helping with orders, timelines, and all the little details that make big things happen
• Chatting with design, production and delivery teams to keep everything on track
• Keeping their lovely customers in the loop
• Getting stuck into team chats, ideas sessions and the occasional snack stash raid
• Spotting ways that they can do things better and smarter

What They're Looking For

• A mint attitude and love for working with people
• Good craic and confident communicato, in writing and having a chinwag
• Organised and able to juggle a few things at once without dropping owt
• Keen to learn and up for a challenge
• Bit of tech know-how, Outlook, Excel, you know the drill
• Loads of enthusiasm, they will sort the rest!

What You'll Get Back

• Full training and support from our fab team
• Proper career prospects with a global company that's still got that local feel
• A team that's more like a work family
• Creative, buzzing atmosphere
• Free brews and the odd treat (we like to look after our own)

Perks Include

• Casual dress (no stuffy suits there)
• Company events and socials
• Decent pension
• Staff discounts
• Free on-site parking
• Health and wellbeing bits
• Great transport links
• Flexible WFH options where possible