Customer Service Support

Adecco; Sandford Hill; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading staffing agency in Stoke is seeking a motivated Customer Service Support professional. Responsibilities include reaching out to clients, handling inquiries, and supporting sales efforts. The ideal candidate enjoys communication, is well-organized, and thrives in a dynamic team environment. Join a supportive team with opportunities for growth and development.

Qualifications

• Experience in customer service, office, or sales support is a bonus.
• Enjoys speaking with people and motivated to help clients.
• Thrives in a fast-paced environment.

Responsibilities

• Reach out to existing and past customers.
• Handle inbound enquiries with professionalism.
• Support sales follow-ups and nurture warm leads.
• Assist with general admin and office tasks.

Skills

Confident communicator

Friendly and organised

Team player

Comfortable on the phone

Tools

CRM systems

Job description

Are you looking for more than just another office job? This is your chance to become part of a team that's passionate about delivering outstanding service and building strong customer relationships.

The Opportunity:

We're on the lookout for a motivated, personable, and proactive individual to join our expanding Customer Service and Sales Support team. This isn't your average customer service role - you'll be at the heart of the business, helping to reconnect with valued clients and supporting key departments behind the scenes.

What You'll Be Doing:

Reaching out to existing and past customers (no cold calling!)

Handling inbound enquiries with professionalism and care

Supporting sales follow-ups and nurturing warm leads

Assisting with general admin and office tasks

Keeping internal systems and records up to date

What We're Looking For:

A confident communicator who enjoys speaking with people

Friendly, organised, and ready to roll up your sleeves

A team player who thrives in a fast-paced environment

Comfortable on the phone and confident using email and CRM systems

Previous experience in a customer service, office, or sales support role is a bonus

Why You'll Love It Here:
You'll be joining a vibrant, supportive team in a business that's built a strong reputation over decades. As we continue to grow, we want ambitious individuals who are ready to grow with us - whether that's developing new skills or stepping into future opportunities.

Interested?
If you're ready to bring your energy, ideas, and customer-first attitude to a team that values them, we'd love to hear from you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Job Info

Job Title:

Customer Service Support

Company:

Location:

Stoke, Staffordshire

Posted:

Aug 26th 2025

Closes:

Sep 26th 2025

Sector:

Customer Services

Contract:

Permanent

Hours:

Full Time

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