Customer Service Supervisor

Rise Technical Recruitment; Ebford; On-site; GBP 27,000 - 30,000; Full time

Job summary

A market-leading organization is seeking a Customer Service Supervisor in Exeter. You will supervise a team, handle customer queries, and ensure service excellence. Ideal candidates have supervisory experience in customer service. This permanent role offers clear progression opportunities and an excellent benefits package.

Benefits

Bonus

Training

Progression opportunities

Qualifications

• Supervisory or leadership experience in a customer service environment.
• Experience in handling key customer queries.
• Strong ability to ensure excellent service levels.

Responsibilities

• Supervise and support a team of 4 Customer Service Administrators.
• Oversee day-to-day operations.
• Handle key customer queries.

Skills

Supervisory experience

Customer service skills

Leadership abilities

Job description

Overview

Customer Service Supervisor — £27,500 - £30,000 + Bonus + Training + Progression + Monday - Friday
Exeter (Commutable from: Taunton, Tiverton, Torquay, Plymouth, Exmouth, Newton Abbot and surrounding areas)

Do you have supervisory or leadership experience in a customer service environment, and are looking to join a market-leading organisation where you will play a key role in supporting and developing a close-knit office team whilst receiving continuous training and development?

On offer is a stable permanent role within a well-established and growing business, where you will be given clear progression opportunities alongside an excellent benefits package.

This company are recognised as the UK's leading supplier of workwear and workplace rental services, providing sustainable and innovative solutions to customers across healthcare, engineering, hospitality, and food production industries. As a result of continued success, they are looking for a Customer Service Office Supervisor to join their Exeter team.

You will be based in the company's modern office, supervising and supporting a team of 4 Customer Service Administrators. You\'ll oversee day-to-day operations, handle key customer queries, and ensure excellent service levels.

This role would suit a Supervisor, Team Leader, or Senior Administrator with strong customer service experience who is looking to take the next step in their career with a secure and supportive company.