Customer Service / Sales Executive

Elite Personnel Services Ltd; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

A multi award-winning company in Leeds is seeking an experienced Customer Service / Sales Executive. Your role will involve building relationships with customers and providing tailored solutions to drive sales growth. The ideal candidate should have a proven sales background, excellent communication skills, and the ability to work both independently and as part of a team. The company offers a generous benefits package including uncapped bonuses.

Benefits

Free onsite parking

Outstanding facilities

Generous benefits package

Uncapped bonuses

Qualifications

• Proven experience in a sales role with a track record of success.
• Able to connect with customers and understand their needs.
• Ability to adapt sales tactics based on customer feedback.

Responsibilities

• Developing relationships with new and existing customers.
• Engaging with customers through calls, emails, and live chat.
• Keeping accurate records of sales activities in CRM.

Skills

Sales experience

Excellent communication skills

Negotiation skills

Relationship building

IT literate

Strong organisational skills

Active listening

Tools

CRM software

Microsoft Excel

Email

Word

Job description

Overview

Are you an experienced Customer Service / Sales Executive seeking a permanent role? Would you like to work within a multi award-winning company with ambitious growth plans and a great team culture? Is Leeds, West Yorkshire convenient for you?

If so, this could be the perfect job for you.

Responsibilities

• Developing and nurturing relationships with new and existing customers, identifying new business opportunities to drive growth
• Engaging with customers through calls, emails, and live chat, providing tailored solutions in a prompt and efficient manner
• Confidently presenting and selling product offerings
• Effectively communicating the value of our products and services to close sales and secure long-term contracts
• Collaborating with internal teams such as Marketing and Customer Support to ensure customer satisfaction and smooth integration of feedback
• Keeping accurate and up-to-date records of sales activities, pipelines, and performance metrics in our CRM system
• Staying informed about industry trends, product developments, and competitor activity

Qualifications

• Proven experience in a sales role with a track record of success
• Excellent communication, negotiation and relationship building skills, able to connect with customers and understand their needs
• The ability to work both independently and collaboratively in a fast-paced environment
• The ability to adapt sales tactics based on customer feedback and changing market demands
• IT literate with proficiency in mainstream systems including Excel, Email and Word and CRM software
• Strong organisation skills with a systematic approach to managing workloads
• First class attention to detail
• Active listening skills and a sound knowledge of general office systems, including digital filing

In addition, you will be a driven, self-motivated with a goal-orientated mindset, approachable and friendly team player with a strong work ethic and desire to provide an outstanding customer experience.

Benefits

In return, our client offers a great working environment, free onsite parking, outstanding facilities and a very, very generous benefits package, including uncapped BONUS!!!

Schedule

Both full-time and part-time hours are available to suit your requirements, including evenings and weekends.

How to apply

So, if you are interested in being part of a great organisation, please contact Deborah IMMEDIATELY on 01274 865878 or 07572 050083 to discuss further.

Equal Opportunity

Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.