Customer Service & Sales Admin Specialist

Team Jobs - Commercial; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

A well-established organization is seeking a proactive Sales Administrator to join their team in Poole. This full-time, office-based role requires strong administrative experience and a keen focus on customer service. Responsibilities include processing orders, managing inquiries, and maintaining records accurately. The ideal candidate has excellent communication skills, is well-organized, and capable of multitasking in a fast-paced environment. Benefits include 25 days holiday, health allowance, and a pension scheme.

Benefits

25 days holiday plus bank holidays

Health & wellbeing allowance

Staff reward schemes

Free parking

Training and development support

Pension scheme

Qualifications

• Previous experience in customer service, sales support or a busy admin role.
• Excellent communication skills - both written and verbal.
• Confident, professional telephone manner.

Responsibilities

• Accurately process sales orders and ensure deadlines are met.
• Manage inbound and outbound telephone calls, offering product guidance.
• Respond professionally to customer emails.

Skills

Customer service experience

Excellent communication skills

Strong prioritization skills

Proactive and organized

Solid IT skills

Tools

Microsoft Office

Excel

Outlook

Job description

A well-established organization is seeking a proactive Sales Administrator to join their team in Poole. This full-time, office-based role requires strong administrative experience and a keen focus on customer service. Responsibilities include processing orders, managing inquiries, and maintaining records accurately. The ideal candidate has excellent communication skills, is well-organized, and capable of multitasking in a fast-paced environment. Benefits include 25 days holiday, health allowance, and a pension scheme.