Customer Service Representive

Search Consultancy; Remote; GBP 29,000; Full time

Job summary

A well-established motor insurance company in Manchester is seeking a Customer Service Advisor on a temporary basis, offering £13.50 per hour. This role involves assisting customers, handling inquiries, and ensuring their satisfaction. You must possess excellent communication skills and thrive in a fast-paced environment. Flexible working hours from 9 AM to 5 PM, with local access for equipment collection if needed, ensures a great work-life balance. Join a respected company that values growth and development.

Benefits

Flexible working hours

Career growth opportunities

Great company culture

Qualifications

• Proven experience in customer service with excellent communication skills.
• Ability to thrive in a fast-paced, high-volume environment.
• Strong problem-solving abilities and a solution-focused mindset.
• A friendly, professional attitude, with a genuine passion for helping others.
• Basic computer skills (Word, Excel) and understanding of data protection guidelines.

Responsibilities

• Assist customers with inquiries and provide solutions.
• Handle customer complaints and provide resolution quickly.
• Maintain a professional demeanor while aiding customers.

Skills

Customer service experience

Excellent communication skills

Problem-solving abilities

Friendly and professional attitude

Basic computer skills

Job description

Customer Service Advisor – Temporary
Salary: £13.50 per hour | Hours: Monday to Friday, 9:00 AM - 5:00 PM

Are you passionate about customer service and ready to take the next step in your career? This exciting opportunity is with a well-established and innovative motor insurance company that values excellent service and offers real career growth potential! We're looking for a motivated, customer-focused individual to join our team as a Customer Service Advisor. With competitive pay of £13.50 per hour and a flexible working schedule, this is your chance to make a real impact while helping customers in a dynamic and fast-paced environment.

What we're looking for:

• Proven experience in customer service with excellent communication skills.
• Ability to thrive in a fast-paced, high-volume environment.
• Strong problem-solving abilities and a solution-focused mindset.
• A friendly, professional attitude, with a genuine passion for helping others.
• Basic computer skills (Word, Excel) and understanding of data protection guidelines.

Why you'll love this role:

• Work from the comfort of your home, with flexibility to work Monday to Friday, 9 AM - 5 PM.
• Local Access: While the role is primarily remote, you must be based locally enough to collect equipment or come into the office if there are any tech issues.
• Great Company Culture: Join a respected company in the motor insurance industry, where you'll be valued, supported, and encouraged to grow.
• Career Growth: Take advantage of continuous development opportunities in a role that allows you to advance.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age