Customer Service Representative- Newport, NH

Bar Harbor Bankshares; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A banking institution is seeking a Customer Service Representative in Newport, NH. The successful candidate will be the first point of contact for customers, assisting them with their financial needs and building trusted relationships. Experience in customer service and a working knowledge of Windows are essential. This full-time position offers competitive pay and benefits.

Benefits

Competitive pay

Referral incentives

Employee stock purchase plan

Health insurance

401(k) plan

Paid time off

Qualifications

• Previous experience in a customer service role is preferred.
• Basic knowledge of banking transactions is beneficial.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist customers in identifying their financial needs.
• Recognize opportunities for referrals to bank services.
• Process transactions efficiently and courteously.

Skills

Customer service experience

Ability to build relationships

Financial products knowledge

Problem-solving skills

Communication skills

Job description

Customer Service Representative- Newport, NH

Requisition Number : CUSTO003382

• Posted : September 23, 2025
• Closed : November 24, 2025
• Full-Time
• On-site

Locations

Showing 1 location

9 Main Street
Newport, NH 03773, USA

Description

Bar Harbor Bank & Trust offers: competitive pay, referral incentives, an employee stock purchase plan, medical/dental/vision/life insurance plans, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more!

As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust’s success. Customer Service Representatives truly make a difference in our customers’ lives by supporting them with their day to day financial needs and building trusted relationships. We know our employees work hard, so we strive to make sure you’re supported, appreciated and rewarded for your contributions. If you thrive in a fast-paced, collaborative and engaging environment, consider our current, Full-time, 40 hours per week opening for a Customer Service Representative in our Newport, New Hampshire branch!

In a Customer Service Representative role, you can expect to:

• Assist customers in identifying their financial needs and contribute toward the success of the company by recommending additional products and services.
• Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
• Gain an understanding of the banking industry and begin to contribute toward meeting branch goals in a variety of categories, including deposits and loans.
• Build trusting relationships with individuals in the communities we serve.
• Be an active participant in, and advocate for, community growth and prosperity.
• Process transactions for customers in a prompt, efficient, courteous and professional manner.
• Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.

This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening. An interest and experience in customer service and a working knowledge of Windows are essential for this position.

Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.