Customer Service & Order Fulfillment Specialist

Venus Recruitment Ltd; Hollywater; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a proactive Customer Service Representative in Bordon to manage customer orders and ensure timely delivery. Responsibilities include entering orders, preparing quotations, and accurately communicating with various teams. Ideal candidates will have strong PC skills, proven customer service experience, and the ability to multitask under pressure. If you're organised and customer-focused, this role is for you.

Qualifications

• Strong PC and keyboard skills are essential.
• Must have confident communication and telephone skills.
• Ability to multitask and prioritise in a busy environment.

Responsibilities

• Enter and process customer orders accurately.
• Prepare quotations and review contracts.
• Handle incoming calls and enquiries efficiently.
• Coordinate with suppliers, warehouse and transport teams.
• Provide up-to-date technical and SDS information.

Skills

Strong PC and keyboard skills

Confident communication and telephone skills

Ability to multitask and prioritise

Previous experience in customer service

Professional, approachable manner

Job description

A recruitment agency is seeking a proactive Customer Service Representative in Bordon to manage customer orders and ensure timely delivery. Responsibilities include entering orders, preparing quotations, and accurately communicating with various teams. Ideal candidates will have strong PC skills, proven customer service experience, and the ability to multitask under pressure. If you're organised and customer-focused, this role is for you.