Customer Service Officer

First Recruitment Services; Haywards Heath; On-site; GBP 60,000 - 80,000; Part time

Job summary

A recruitment agency is seeking a Customer Service Officer in Haywards Heath for a temporary role lasting 3 to 6 months. The successful candidate will be responsible for liaising with customers via phone and email, and responding to queries about waste collection. The position offers a competitive hourly rate of £15.31 and various employee benefits including access to GP services, employee discounts, and mental health support.

Benefits

24/7 access to NHS approved GP telephone support

Access to the UK’s largest employees discount platform

Specialist medical assistance and support hotline

Weekly pay

Hundreds of gym discounts

24/7 access to mental health crisis support and counselling

Qualifications

• Experience in customer service roles is preferred.

Responsibilities

• Liaising with customers on the telephone and via emails.
• Supporting the customer service team.
• Responding to customer queries regarding waste collection.
• Liaising with customers professionally and promptly.

Skills

Customer liaison

Professional communication

Problem-solving

Job description

Location:Haywards Heath
Job Title:Customer Service Officer
Contract Type:Temporary 3/6 months
Salary:£15.31 per hour

Hours:Monday to Friday 37.5 hours per week

FRS is delighted to be partnered with our long-standing client who are recruiting a temporary Customer Service Officer.

Key Responsibilities:

• Liaising with customers on the telephone and via emails
• Supporting the customer service team
• Responding to customer queries regarding waste collection
• Liaising with customers professionally and promptly.

You can also expect to receive excellent benefits once you begin temping with First Recruitment Services such as:

• 24/7 access to NHS approved GP telephone support and prescription services.
• Access to the UK’s largest employees discount platform.
• Specialist medical assistance and support hotline.
• Weekly pay.
• Hundreds of gym discounts.
• 24/7 access to mental health crisis support and counselling.

Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment business in relation to this assignment.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability, or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications, and ability