Customer Service job to start in January 2026

Brook Street; England; Hybrid; GBP 25,000; Full time

Job summary

A recruitment agency in Brighton is looking for a friendly and confident Customer Service Advisor for a 6-month contract with the possibility of becoming permanent. The role involves handling customer enquiries via phone, email, and chat, and providing detailed information on products. You will need prior customer service experience, excellent communication skills, and a positive attitude. The position offers hybrid working options after training, starting on 12th January.

Benefits

Supportive team and strong training

Flexible hybrid working after training

Potential for permanence

Qualifications

• Experience in contact centre, retail, or hospitality.
• Excellent communication and listening skills.
• Ability to use multiple IT systems.

Responsibilities

• Handle customer enquiries via phone, email, and chat.
• Provide detailed information on products and update records.
• Resolve customer queries efficiently.

Skills

Customer service experience

Excellent communication skills

Problem-solving ability

Good IT skills

Job description

Customer Service Advisor (6-Month Contract)
Location: Brighton (Hybrid after training)
Start Date: 12th January
Salary: £24,800 per annum pro rata
Monday - Friday 9am -5.30pm

We are currently recruiting for friendly, confident Customer Service Advisors to join the Brighton team on a 6-month contract, with the potential to go permanent.

About the Role

• 2-week office-based training, then hybrid working

• Handle customer enquiries by phone, email, and chat

• Give clear information on products and update customer records

• Provide great service and resolve queries efficiently

What You Need

• Customer service experience (contact centre, retail, hospitality, etc.)

• Excellent communication and listening skills

• Good IT skills and the ability to use multiple systems

• Positive attitude, attention to detail, and problem‑solving ability

What's on Offer

• Supportive team and strong training

• Flexible hybrid working after training (up to 3 days from home option)

• Chance for the role to become permanent

If you're customer‑focused and ready to start on 12th January, we'd love to hear from you.
Interviews will be week commencing 15th December.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.