Customer Service & Fitting Specialist (Motoring/Cycling)

Halfords; St Helens; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading retail company in St Helens seeks enthusiastic individuals with a knack for customer service to deliver services in car and bike fitting. The ideal candidate will have retail experience and a proactive approach to customer needs. This role offers extensive training, helping develop problem-solving skills and knowledge in car parts and cycle repairs. As part of a rapidly growing business, you will be instrumental in delivering exceptional customer experiences with significant career development opportunities.

Benefits

25% off most products in stores and online

Up to 50% off garage bills

Employee assistance programme

Life Assurance

Cycle2Work scheme

Qualifications

• Experience of delivering great customer service, ideally in a retail sales environment.
• Availability to work on a rota basis, including weekends.
• Some knowledge and skills in car parts fitting and cycle repair.

Responsibilities

• Work on customers' vehicles and bikes, delivering excellent service.
• Deliver a wide range of fitting services, including car parts and cycle servicing.
• Help develop practical problem-solving skills.

Skills

Customer service experience

Proactive approach

Problem solving skills

Job description

A leading retail company in St Helens seeks enthusiastic individuals with a knack for customer service to deliver services in car and bike fitting. The ideal candidate will have retail experience and a proactive approach to customer needs. This role offers extensive training, helping develop problem-solving skills and knowledge in car parts and cycle repairs. As part of a rapidly growing business, you will be instrumental in delivering exceptional customer experiences with significant career development opportunities.