Customer Service Field Agent (Driving) - Aberystwyth

Randstad Delivery; Aberystwyth; Hybrid; GBP 10,000 - 40,000; Part time

Job summary

A recruitment agency is seeking a Customer Service Field Agent in Aberystwyth to support the ONS survey. In this role, you will visit residents within a 40-mile radius, encouraging survey completion and providing guidance. The position offers flexible hours, paying £12.55 per hour plus allowances. Applicants must have a full UK driving licence, their own car, and strong communication skills. This temporary role is initially for 3 months with potential for extension.

Benefits

Flexible hours

Fuel allowance

Meal allowance

Qualifications

• Must have 1 year UK experience in any role.
• Full UK driving licence and own car required.
• DBS check or proof of one completed in the past 3 months.

Responsibilities

• Visit residents within a 40-mile radius to support ONS survey participation.
• Encourage survey completion and provide guidance.
• Help shape UK policies and improve communities.

Skills

Strong communication skills

Ability to work independently

Basic tech skills

Good knowledge of Microsoft Excel

Good knowledge of Google Sheets

Job description

Overview

Connect with the Community: Field Agent Jobs That Matter

As a Customer Service Field Agent Driving, you\'ll support participants in the ONS survey by visiting specific residents within a 40-mile radius using your own car (fuel costs covered). Your mission: encourage survey completion, provide guidance and support as needed, helping to shape UK policies and improve communities.

What You\'ll Do

• Visit residents within a 40-mile radius using your own car (fuel costs covered) to support ONS survey participation.
• Encourage survey completion and provide guidance and support as needed.
• Help shape UK policies and improve communities through participant engagement.

Details

• Company: Office for National Statistics
• Location: Aberystwyth
• Pay: £12.55 per hour
• Fuel Allowance: £0.45 per mile
• Meal Allowance: £7.50 for 5 hours worked; £15 for 10 hours worked
• Flexible Hours: 20-30 hours per week, Monday-Friday (9 AM-8 PM), occasional Saturdays
• Contract: 3 months (possible extension)

Requirements

• Must have 1 year UK experience in any role
• Full UK driving licence and own car (business car insurance required)
• Strong communication skills and ability to work independently
• Basic tech skills with a laptop and smartphone
• Good knowledge of Microsoft Excel and Google Sheets
• DBS check or proof of one completed in the past 3 months

How to Apply

Please apply to this advert or call (phone number removed) and ask for Akhil or email

Randstad Business Support is acting as an Employment Business in relation to this vacancy