Customer Service Coordinator

Absolute Recruitment; Crewe; On-site; GBP 20,000 - 30,000; Full time

Job summary

A recruitment agency in Crewe is looking for a driven individual to join as a Sales Support. This role provides clear career development opportunities into account management and involves processing customer orders, managing accounts, and supporting the sales team. Ideal for someone with sales support or customer service experience. Flexible hours and a supportive team are offered.

Benefits

Clear career development

Supportive team training

Great working hours

Qualifications

• Experience in sales support, telesales, or customer service required.
• Confident communicator who is not afraid to pick up the phone.
• Eager to progress and work well in a team.

Responsibilities

• Process customer orders, quotes, and invoices.
• Use the CRM system to manage accounts and track activity.
• Handle inbound and outbound calls — upselling and building relationships.
• Support the sales team with admin and customer updates.
• Identify new business opportunities and generate leads.

Skills

Sales support experience

Customer service skills

Confident communication

CRM system proficiency

Job description

Overview

Absolute Recruitment are looking for a confident and driven individual to join our client's team in Crewe. This role offers excellent progression opportunities, with a clear path into account management.

Location: Crewe

Hours: Mon-Thurs 8:30am-4:30pm, Fri 8:30am-3:30pm (some flexibility can be arranged with shift times)

Type: Full-time

Responsibilities

• Processing customer orders, quotes, and invoices
• Using the CRM system to manage accounts and track activity
• Handling inbound and outbound calls — upselling and building strong relationships
• Supporting the sales team with admin, reports, and customer updates
• Identifying new business opportunities and generating leads

Qualifications

• Experience in sales support, telesales, or customer service
• Confident communicator who's not afraid to pick up the phone
• Comfortable using CRM systems and working with invoices
• Ambitious, organised, and eager to progress

Why apply?

• Clear career development into account management
• Supportive team with training provided
• Great working hours — early finish every Friday!

Please give Millie a call on (phone number removed) to discuss more information about this role