Customer Service Assistant (games) - Lowestoft

HB Leisure; Lowestoft; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading games and amusements company in Lowestoft is seeking a Customer Service Assistant (Games Host) to run skill games and ensure guests have a fun experience. Ideal candidates will have excellent customer service skills, a positive personality, and reliable availability. Join a vibrant team with opportunities for career growth and benefits including competitive pay and flexible hours.

Benefits

Competitive pay

Daily bonus schemes

Flexible hours

Access to wellbeing resources

Qualifications

• Great customer service and communication skills with a positive, outgoing personality.
• Honest, reliable and responsible with a strong work ethic.
• Good availability on weekdays and weekends.

Responsibilities

• Run our skill games and ensure guests have an enjoyable experience.
• Deliver excellent customer service and maintain high standards of guest interaction.

Skills

Customer service skills

Communication skills

Positive, outgoing personality

Reliability

Job description

Overview

As a Customer Service Assistant (Games Host), you will be responsible for running our skill games whilst delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games!

HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Games Host) to join our vibrant team.

We offer a range of benefits including competitive pay, daily bonus schemes, flexible hours, a Recommend A Friend bonus (subject to T&Cs), winter opportunities on seasonal contracts, discounts to hundreds of retailers, unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme, and a virtual gym. There are great career possibilities with opportunities to travel to locations around the world.

If a desk isn’t for you, then you are for us—join us in a fun theme park environment and develop skills that will be recognised throughout your career!

Responsibilities

• Run our skill games and ensure guests have an enjoyable experience
• Deliver excellent customer service and maintain high standards of guest interaction

Qualifications

• Great customer service and communication skills with a positive, outgoing personality
• Honest, reliable and responsible with a strong work ethic
• Ability to offer good availability on weekdays and weekends (including bank holidays)
• Ability to follow instructions and comply with all company standards
• Reliable transportation due to the location of the site

About HB Leisure

HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We provide exciting opportunities to join our vibrant team.