Customer Service Assistant - Crosshouse, Kilmarnock

CJ Lang & Sons Ltd; Scotland; On-site; GBP 10,000 - 15,000; Part time

Job summary

A local grocery chain in Scotland is seeking a Customer Service Assistant to join their team. The role involves providing friendly and efficient customer service, restocking shelves, and promoting offers. Flexibility in working hours, including mornings, evenings, and weekends is required. While previous retail experience is a plus, it’s not essential as training will be provided. Benefits include flexible hours and a staff discount.

Benefits

10% staff discount

Career opportunities

Qualifications

• Retail experience in grocery sector preferred but not essential.
• Willingness to work flexible hours including mornings, evenings, and weekends.
• Training will be provided to excel in the role.

Responsibilities

• Provide excellent customer service, help, and advice.
• Unpack deliveries and re-stock shelves.
• Promote offers to customers.
• Serve at the 'Food to Go' counter.
• Maintain store hygiene and compliance.

Skills

Great communication

Customer-focused

Flexibility

Job description

Customer Service Assistant - 12 hours per week SPAR Crosshouse, Kilmarnock

About us…

At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.

Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve.

We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.

About you…

We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job.

In return, we offer flexible hours and benefits including 10% staff discount and career opportunities.

We are an equal opportunities employer and welcome applications from all sections of the community.

How you serve the community…

• Put our customers first by providing service, help and advice
• Unpack deliveries and re-stock the shelves
• Actively sell and promote offers to customers
• Serve in our ‘Food to Go’ CJ’s counter
• Maintain excellent standards of store hygiene and compliance