Customer Service Assistant

Southern Co-op; Winchester; On-site; GBP 40,000 - 60,000; Part time

Job summary

Southern Co-op is seeking a part-time Customer Service Assistant to join their retail team in Winchester. This role involves providing excellent customer service, assisting with store tasks, and contributing to the community. Employees enjoy various benefits, including a 20% discount, annual leave, healthcare plans, and support for career development.

Benefits

20% colleague discount

31 days of annual leave (including bank holidays)

Healthcare plans

Employee assistance programme

Generous shopping discounts

NEST pension

Cycle-to-work scheme

Colleague referral scheme

Qualifications

• Genuine enthusiasm for great customer service.
• Willingness to help with various tasks.

Responsibilities

• Assist customers with queries.
• Keep shelves stocked and looking great.
• Serve on the checkout.
• Ensure the store is clean, safe, and welcoming.

Skills

Customer service enthusiasm

Team player

Job description

Social network you want to login/join with:

Customer Service Assistant – Be the Friendly Face of Your Community

Looking for a part-time role that’s full of variety and purpose? Join our retail team where no two days are the same, and every shift is a chance to make someone’s day.

Our stores are more than just places to shop - they’re community hubs where neighbours catch up, friendships are made, and support is always close at hand. As a Customer Service Assistant, you won’t just help things run smoothly - you’ll be playing a vital role in people’s daily lives, especially for those who need us most.

We would love you to have…

• A genuine enthusiasm for great customer service
• A team player who’s always ready to help
• A willingness to get stuck into tasks like: Helping customers with queriesKeeping shelves stocked and looking greatServing on the checkoutKeeping the store clean, safe and welcoming

But this role is more than what happens in-store. We’re all about community - so we’re looking for someone who’s ready to get involved and make a difference.

Why Southern Co-op?

Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first — and it’s no different for our colleagues. You’ll be part of a great team and also get the chance to grow your career – whether this is an internal course or an apprenticeship, we’re here to support your choices.

You’ll have instant access to a huge selection of benefits, including 20% colleague discount, 31 days of annual leave (incl bank holidays), healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more.