Customer Service Assistant

Ritz Recruitment; Manchester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A recruitment agency is seeking a temporary Customer Service Advisor in Manchester. This role is essential for ensuring smooth daily operations of a busy student accommodation. You will provide friendly assistance to students and visitors, manage enquiries, and organise events to foster community spirit. The ideal candidate should have previous customer service experience, excellent communication skills, and stay organised under pressure. Immediate start available, offering £12.21 per hour.

Qualifications

• Previous experience in customer service or administration.
• Strong communication skills and a positive, approachable attitude.
• Organisational skills with great attention to detail.
• Confidence using Microsoft Office and CRM systems.
• A proactive team player who thrives in a busy environment.

Responsibilities

• Providing professional, friendly support to students, visitors and contractors.
• Handling enquiries via phone, email and in person with efficiency and care.
• Arranging post, deliveries and parcels to each student.
• Helping organise events that bring the student community together.

Skills

Customer service experience

Strong communication skills

Organisational skills

Proactive attitude

Team player

Tools

Microsoft Office

CRM systems

Job description

Customer Service Advisor M15

Temporary, £12.21ph

Are you passionate about delivering exceptional customer service and creating a welcoming environment? We’re looking for a Customer Services Advisor to be the friendly face and first point of contact for this busy student accommodation in central Manchester.

In this role, you’ll play a key part in ensuring the smooth day-to-day running of our accommodation. From answering queries and supporting move‑ins to arranging post, parcels and deliveries.

Responsibilities

• Providing professional, friendly support to students, visitors and contractors.
• Handling enquiries via phone, email and in person with efficiency and care.
• Arranging post, deliveries and parcels to each student.
• Helping organise events that bring the student community together.

Requirements

• Previous experience in customer service or administration.
• Strong communication skills and a positive, approachable attitude.
• Organisational skills with great attention to detail.
• Confidence using Microsoft Office and CRM systems.
• A proactive team player who thrives in a busy environment.

This is a temporary role to start immediately.

Post your CV now!