Customer Service Assistant

Southern Co-op; Eastleigh; On-site; GBP 10,000 - 15,000; Part time

Job summary

A community-focused retail organization in Eastleigh is seeking a part-time Customer Service Assistant to enhance the shopping experience for customers. You will be the friendly face of the store, assisting customers with queries, stocking shelves, and maintaining store cleanliness. Joining this team means enjoying various benefits, including a 20% discount and extensive training opportunities.

Benefits

20% colleague discount

31 days of annual leave (including bank holidays)

Healthcare plans

Employee assistance programme

Generous shopping discounts

NEST pension

Cycle-to-work scheme

Colleague referral scheme

Qualifications

• Ability to help customers with queries.
• Willingness to keep the store clean, safe and welcoming.
• Skills in stocking shelves and serving on the checkout.

Responsibilities

• Help customers with queries.
• Keep shelves stocked and looking great.
• Serve on the checkout.
• Maintain a clean and safe store.

Skills

Genuine enthusiasm for great customer service

Hands-on, can-do attitude

Team player

Job description

Overview

Customer Service Assistant - Be the Friendly Face of Your Community

Looking for a part-time role that's full of variety and purpose? Join our retail team where no two days are the same, and every shift is a chance to make someone's day.

Our stores are more than just places to shop - they're community hubs where neighbours catch up, friendships are made, and support is always close at hand. As a Customer Service Assistant, you won't just help things run smoothly - you'll be playing a vital role in people's daily lives, especially for those who need us most.

Responsibilities

• Helping customers with queries
• Keeping shelves stocked and looking great
• Serving on the checkout
• Keeping the store clean, safe and welcoming

Qualifications

• A genuine enthusiasm for great customer service
• A hands-on, can-do attitude
• A team player who\'s always ready to help
• Willingness to get stuck into tasks like:
  • Helping customers with queries
  • Keeping shelves stocked and looking great
  • Serving on the checkout
  • Keeping the store clean, safe and welcoming

Benefits

Why Southern Co-op?

Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first — and it\'s no different for our colleagues. You\'ll be part of a great team and also get the chance to grow your career - whether this is an internal course or an apprenticeship, we\'re here to support your choices.

You\'ll have instant access to a huge selection of benefits, including 20% colleague discount, 31 days of annual leave (incl bank holidays), healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more.

We want to put U in Southern Co-op — start your new career now.