Customer Service Assistant

Chartwells; Cambridge; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading food services provider is seeking a Customer Services Assistant in Cambridge, UK, to join their dynamic team on a part-time basis (27.5 hours per week). The role involves preparing high-quality food, creating appealing displays, and ensuring excellent customer service. Candidates should be enthusiastic team players with a passion for food and the ability to thrive in a busy environment. Join to benefit from competitive pay and growth opportunities within one of the UK's largest businesses.

Benefits

Competitive pay

Learning and development opportunities

Qualifications

• Experience in a similar catering-related role is ideal but not essential.
• Must thrive in a busy environment.

Responsibilities

• Prepare high-quality food that delights clients and customers.
• Create attractive food and counter displays.
• Maintain a positive brand image.
• Handle cash and operate the cash register.
• Comply with Food Handling & Hygiene standards.
• Comply with Health & Safety regulations.

Skills

Enthusiastic can-do attitude

Excellent customer service

Team player

Timekeeping and reliability

Ability to work under pressure

Safety-first mindset

Job description

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Chartwells on a part‑time basis, contracted to 27.5 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast‑paced environment. You'll get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 41 weeks per year.

Could you bring your spark to Chartwells? Here’s what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high‑quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Chartwells and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can‑do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety‑first mindset
• Have experience within a similar catering‑related role, but this isn’t essential.

As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!