Customer Service and Debrief Admin

Jobandtalent; Bassetlaw; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking a Customer Service & Debrief Admin in Worksop. This role involves proactive customer communication, problem-solving, and supporting service improvements. The ideal candidate has prior customer service experience and excellent communication skills. This position offers flexible shifts, a pay rate starting at £12.78/hour, and long-term development opportunities.

Benefits

Clean working environment

Long term work with genuine permanent opportunities

Excellent overtime opportunities

Free car parking

On-site canteen

28 Holidays per year

Weekly Pay

Pension Scheme

Qualifications

• Previous experience in a similar role required.
• Proactive communication with customers.

Responsibilities

• Investigating and solving customer problems in a timely manner.
• Liaising with planning and transport regarding deliveries.
• Supporting continuous improvement of customer services.

Skills

Excellent communication and interpersonal skills

Customer Services experience

Good conflict management experience

Experience using Transport Management System, Microlis

Job description

Overview

Customer Service & Debrief Admin

We have a number of openings for working as Customer Service and Debrief Admin for our prestigious client in Worksop playing a vital role coordinating and developing our client's strategic relationship with their customer.

In this role you will support the successful delivery of customer services debrief through utilising the systems, query resolution & proactive communications.

Are you looking for a job that offers long term development? If so we have the following opportunity for you. Previous experience in a similar role required. This vacancy offers genuine opportunities to earn a permanent contract.

Site address and details

• Manton Wood, Sherwood Drive, Worksop, S80 3FY.

Role of Customer Service & Debrief Admin

• Proactive and reactive communication with customers
• Investigating and solving customer problems in a timely manner, escalating to the Customer Services Manager where required
• Liaising with planning and transport regarding late and failed deliveries as well as re-booking
• Supporting the continuous improvement of customer services department

Pay Rates & Shift Pattern of Customer Service & Debrief Admin

• Shift Pattern: Monday to Friday, with flexibility to work weekends if needed
• Working hours: 09:00 - 14:00 (5 hours per day)
• Pay starts from £12.78/hour
• Paid Weekly

What are we looking for in a candidate for Customer Service & Debrief Admin

• Excellent communication and interpersonal skills
• Customer Services experience
• Good conflict management experience
• Experience using the Transport Management System, Microlis

Benefits of Customer Service & Debrief Admin

• Clean working environment
• Long term work with genuine permanent opportunities
• Excellent overtime opportunities
• Large international client
• Free car parking
• On-site canteen
• Friendly working environment
• Easy accessible site location
• 28 Holidays per year
• Weekly Pay
• Pension Scheme
• Employed Status
• Personal Accident Insurance

Apply now to secure your place on our next induction.

Immediate Starts Available

Job&Talent do NOT charge any fees for our services. Job&Talent acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers

If you are looking to contact our onsite team, please visit the site locator on our website.

Job&Talent do NOT charge any fees for our services.

Job&Talent acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.